This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi All,
I have an issue with windows 8.1 of which I would like someone to shed some light on for me.
The issue I am having is that every so often since upgrading 8.1 last night it keeps locking up on me for no apparent reason resulting in a a restart by the reset switch, and this never happened with windows 8 but it is annoying how 8.1 is now doing it.
Can anyone help? as I am seriously debating downgrading from windows 8.1 back to 8 as I don't want a system that locks up on me and is unstable all the time due to using my computer to do coursework for college and can't afford to lose any work that has not been saved.
SPECS:
MSI E350DM-E33
AMD E350 X2 @ 1.6Ghz
8GB DDR3
1TB HDD
ATI HD RADEON 6310
Yours Sincerely,
Shane
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
since I've done that trick I found the system has been running great. I'll repeat it here and then try to scatter it into other replies. People should be made aware of this trick. Go into Task Manager. Right click on Windows Explorer. Click "restart"... then restart your PC... the PC will take awhile to reboot... the Windows system must be "reinstalling" or something.... this reset everything very well, for me....
It is odd that you couldn't run dism /online /cleanup-image /restorehealthhere is a link to the scanner http://www.microsoft.com/security/scanner/en-us/default.aspx If it doesn't work you can search Bing for Microsoft security scanner
Did it give you an error? Maybe it was typed in wrong or you weren't running command prompt as admin. You can copy from here and right click then select paste in the command prompt.
Does dism /online cleanup-image /checkhealth or dism /online cleanup-image /scanhealth run.
One of those will scan the computer for issues and report back if there is anything to fix. The other will the registry and other places to see if Windows set flags which is just its way of marking that there is an issue that needs repaired.
None will try and fix anything but they should run.
Great answer, mystix2112. One of the best I've seen. You've isolated probably the two most likely causes of the problem.
i thought it was my windows 8.1 but i found out it can be the hardware you have
i said man these windows are really bad firefox would lock up so i started checking things
some computers are not good with fast start you have to turn it off this i found out
but to say i have a sata that didnt need a jumper on it when i had xp
when i installed windows 8.1 i have a lot of problems with freezening up and lock ups
my hard drive light would stay on to long
well to say i said i would try this i set my sata to 1.50 on the jumper settings for the amount
the hard drive would do when i looked in the bios they all read 1.50 which is the speed they could do so i rebooted didnt have to reformat or any thing
and it stopped all the freezening and the locking up
so i would say check youre hardware and the setting to make shore they are correct
it helped me a lot and i very happy with the way my computer runs no lock ups
or freeezening
I have your problem too. I'm very disappointed with Microsoft. I always thought that they were the best in creating an operating system that relies on threads and it's very responsive. The mouse most of the time isn't responsive and the applications too. All these did happen after I installed Windows 8.1. I think that a Microsoft engineer shoould reply our questions: but here seems that we are alone in trying to solve the seriuos problem.
