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Hi All,
I have an issue with windows 8.1 of which I would like someone to shed some light on for me.
The issue I am having is that every so often since upgrading 8.1 last night it keeps locking up on me for no apparent reason resulting in a a restart by the reset switch, and this never happened with windows 8 but it is annoying how 8.1 is now doing it.
Can anyone help? as I am seriously debating downgrading from windows 8.1 back to 8 as I don't want a system that locks up on me and is unstable all the time due to using my computer to do coursework for college and can't afford to lose any work that has not been saved.
SPECS:
MSI E350DM-E33
AMD E350 X2 @ 1.6Ghz
8GB DDR3
1TB HDD
ATI HD RADEON 6310
Yours Sincerely,
Shane
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
since I've done that trick I found the system has been running great. I'll repeat it here and then try to scatter it into other replies. People should be made aware of this trick. Go into Task Manager. Right click on Windows Explorer. Click "restart"... then restart your PC... the PC will take awhile to reboot... the Windows system must be "reinstalling" or something.... this reset everything very well, for me....
It is odd that you couldn't run dism /online /cleanup-image /restorehealthhere is a link to the scanner http://www.microsoft.com/security/scanner/en-us/default.aspx If it doesn't work you can search Bing for Microsoft security scanner
Did it give you an error? Maybe it was typed in wrong or you weren't running command prompt as admin. You can copy from here and right click then select paste in the command prompt.
Does dism /online cleanup-image /checkhealth or dism /online cleanup-image /scanhealth run.
One of those will scan the computer for issues and report back if there is anything to fix. The other will the registry and other places to see if Windows set flags which is just its way of marking that there is an issue that needs repaired.
None will try and fix anything but they should run.
make sure you devices are up to date i suggest using this driver updater http://www.iobit.com/driver-booster.php#none
Gentleman, All i have for you right now is to open an admin command prompt and type "sfc /scannow" then follow it up with a reboot. It's done me some good as i have not had a lockup for 1.5 days on my daily routine of a lockup every 24 hours, you know...7pm...time for my daily lockup, either that or the virgin Mary herself has descended from heaven to give me an extra 12 hours of uptime. I'm not yet sure which scenario is true.
Would need the entire error to see what is going on. Right click each one and select copy then copy as text and paste those.
then if you haven't already hit windows + x > command prompt admin > type dism /online /cleanup-image /restorehealth
hit enter and let me know what that does. It sounds like most of these issues are from drivers rather then a bad OS. While each issue is similar each is probably different causes. The unresponsive PC is usually a driver or file or misconfigured setting that hangs and holds resources for various reasons. Old drivers are a big cause. Even a bad sector on a disk cab cause it. So starting a new thread is the best way to get the issue fixed
Windows key+ w > troubleshooter > then using system and the performance can fix some issues
