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Hi All,
I have an issue with windows 8.1 of which I would like someone to shed some light on for me.
The issue I am having is that every so often since upgrading 8.1 last night it keeps locking up on me for no apparent reason resulting in a a restart by the reset switch, and this never happened with windows 8 but it is annoying how 8.1 is now doing it.
Can anyone help? as I am seriously debating downgrading from windows 8.1 back to 8 as I don't want a system that locks up on me and is unstable all the time due to using my computer to do coursework for college and can't afford to lose any work that has not been saved.
SPECS:
MSI E350DM-E33
AMD E350 X2 @ 1.6Ghz
8GB DDR3
1TB HDD
ATI HD RADEON 6310
Yours Sincerely,
Shane
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
since I've done that trick I found the system has been running great. I'll repeat it here and then try to scatter it into other replies. People should be made aware of this trick. Go into Task Manager. Right click on Windows Explorer. Click "restart"... then restart your PC... the PC will take awhile to reboot... the Windows system must be "reinstalling" or something.... this reset everything very well, for me....
It is odd that you couldn't run dism /online /cleanup-image /restorehealthhere is a link to the scanner http://www.microsoft.com/security/scanner/en-us/default.aspx If it doesn't work you can search Bing for Microsoft security scanner
Did it give you an error? Maybe it was typed in wrong or you weren't running command prompt as admin. You can copy from here and right click then select paste in the command prompt.
Does dism /online cleanup-image /checkhealth or dism /online cleanup-image /scanhealth run.
One of those will scan the computer for issues and report back if there is anything to fix. The other will the registry and other places to see if Windows set flags which is just its way of marking that there is an issue that needs repaired.
None will try and fix anything but they should run.
If you go to the top of this forum you can choose participate then select ask a question. From there you can start your own thread which will help to solve your issue. You can do a refresh or clean install but it may not solve the issue if it is hardware and it is usually the last resort. When you ask a question include what you are doing when the issues start
This issue can have many different causes. While symptoms are the same each cause is unique
I think we all have a lot of experience in hardware. So answers like restart your computer or fresh install are quite useful.
About your questions:
my pc is not overcloked.
Antivirus just Windows defender (it's an antivirus on W8)
No I dont have daemon tool or other image reader, just W8 tool (yes it does by default).
And I dont get any error, windows get freeze and I've to press the start button. I've been check the event viewer like a tons of time and all what i get is the system shutdown unexpected.
Ty for your answer
Start your own thread so you can get better help. You wont get any help in this thread because it is to hard to keep multiple people troubleshooting in info in a linear thread.
Post a link here and include more info about what errors you get as well as what exactly is happening. Please also answer the question a posted above. I will be waiting to help
