Windows 8.1 Keeps freezing any help?

Anonymous
2013-10-18T18:25:29+00:00

Hi All,

I have an issue with windows 8.1 of which I would like someone to shed some light on for me.

The issue I am having is that every so often since upgrading 8.1 last night it keeps locking up on me for no apparent reason resulting in a a restart by the reset switch, and this never happened with windows 8 but it is annoying how 8.1 is now doing it.

Can anyone help? as I am seriously debating downgrading from windows 8.1 back to 8 as I don't want a system that locks up on me and is unstable all the time due to using my computer to do coursework for college and can't afford to lose any work that has not been saved.

SPECS:

MSI E350DM-E33

AMD E350 X2 @ 1.6Ghz

8GB DDR3

1TB HDD

ATI HD RADEON 6310

Yours Sincerely,

Shane

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-05-30T23:00:32+00:00

since I've done that trick I found the system has been running great. I'll repeat it here and then try to scatter it into other replies. People should be made aware of this trick. Go into Task Manager. Right click on Windows Explorer. Click "restart"... then restart your PC...  the PC will take awhile to reboot... the Windows system must be "reinstalling" or something.... this reset everything very well, for me....

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Anonymous
2015-05-26T21:51:32+00:00

It is odd that you couldn't run dism /online /cleanup-image /restorehealthhere is a link to the scanner http://www.microsoft.com/security/scanner/en-us/default.aspx If it doesn't work you can search Bing for Microsoft security scanner

Did it give you an error? Maybe it was typed in wrong or you weren't running command prompt as admin. You can copy from here and right click then select paste in the command prompt.

Does dism /online cleanup-image /checkhealth or dism /online cleanup-image /scanhealth run.

One of those will scan the computer for issues and report back if there is anything to fix. The other will the registry and other places to see if Windows set flags which is just its way of marking that there is an issue that needs repaired.

None will try and fix anything but they should run.

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  1. Anonymous
    2016-07-01T01:23:35+00:00

    Do not want 10.0 upgrade.. Problem with a few sites, freezing up stays constant. Was just a couple of sites. Now a week later around 4 sites. Virus? Or another screw-up from Microsoft? I think that I am going to use the recovery process and go back a couple of weeks. And redetermine what is and what is not going back into my computer.

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  2. Anonymous
    2016-07-01T01:18:39+00:00

    Doesn't open with your information.

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  3. Anonymous
    2016-03-11T23:54:00+00:00

    Certainly not a heat issue on my PC.  I don't think it is the hardware either, I have tried 3 different keyboards, happens with all of them.

    I guess that we will have to wait for MS to address the issue,  may be a long time.

    Several years ago with Windows 8.1 Pro 64 my computer would freeze several times a week. It quite after installing Windows 10 pro 64 and new video card.

    If after you install Windows 10 your computer still freezes you have have a driver and or hardware issue. It may be your video card. I really doubt it has anything to do with your key board.

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