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Hi All,
I have an issue with windows 8.1 of which I would like someone to shed some light on for me.
The issue I am having is that every so often since upgrading 8.1 last night it keeps locking up on me for no apparent reason resulting in a a restart by the reset switch, and this never happened with windows 8 but it is annoying how 8.1 is now doing it.
Can anyone help? as I am seriously debating downgrading from windows 8.1 back to 8 as I don't want a system that locks up on me and is unstable all the time due to using my computer to do coursework for college and can't afford to lose any work that has not been saved.
SPECS:
MSI E350DM-E33
AMD E350 X2 @ 1.6Ghz
8GB DDR3
1TB HDD
ATI HD RADEON 6310
Yours Sincerely,
Shane
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
since I've done that trick I found the system has been running great. I'll repeat it here and then try to scatter it into other replies. People should be made aware of this trick. Go into Task Manager. Right click on Windows Explorer. Click "restart"... then restart your PC... the PC will take awhile to reboot... the Windows system must be "reinstalling" or something.... this reset everything very well, for me....
It is odd that you couldn't run dism /online /cleanup-image /restorehealthhere is a link to the scanner http://www.microsoft.com/security/scanner/en-us/default.aspx If it doesn't work you can search Bing for Microsoft security scanner
Did it give you an error? Maybe it was typed in wrong or you weren't running command prompt as admin. You can copy from here and right click then select paste in the command prompt.
Does dism /online cleanup-image /checkhealth or dism /online cleanup-image /scanhealth run.
One of those will scan the computer for issues and report back if there is anything to fix. The other will the registry and other places to see if Windows set flags which is just its way of marking that there is an issue that needs repaired.
None will try and fix anything but they should run.
(but thank you for your advice!! appreciated!....)
I ran the antivir after the win explorer reset and all came up clean
I use task mgr alot and do alot of sorts to tx. nothing showed up as abnorm.
the security scanner page/ link (above) keeps jumping around and won't settle in to one page
I have already tried the link (above) for the dism /online /cleanup-image /restorehealthfunction. win 8.1 doesn't recog. it. but it will run dism.exe and produce a list of results
I already ran sfc /scannow. (in the link above). it went around and around in circles doing the same couple of things. no effective results.
tx linx would not even open. nothing else would either. it would just sit there and spin for hours.
blah blah balh.... on and on.... I was about to go into safe mode and try win 8.1 reinstall somehow, but I managed to find the thread stating to just reset windows explorer in task manager by right clicking on it.... I found this advice one click before trying the radical/ reinstall method...
after I reset win explorer in tsk mgr. I restarted the PC. it took awhile for it to rebuild itself and everything has been running norm. since. this is one of the best trix I've ever found in all these years...... hope it keeps working....
It might be a virus. Unless you are doing a lot with your computer and that is the cause there might be a virus doing some work behind the scene and using some of your resources. Try using this http://www.microsoft.com/security/scanner/en-us/default.aspx
Also take a look in Task manager to see what is being used. Something will be using the disk or cpu at a high level. You can sort that by clicking the header to see which items are using the most.
I would try using this to run through to see if it helps. http://www.vindamedia.com/windows/help/windows-8-general-errors
