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Hi All,
I have an issue with windows 8.1 of which I would like someone to shed some light on for me.
The issue I am having is that every so often since upgrading 8.1 last night it keeps locking up on me for no apparent reason resulting in a a restart by the reset switch, and this never happened with windows 8 but it is annoying how 8.1 is now doing it.
Can anyone help? as I am seriously debating downgrading from windows 8.1 back to 8 as I don't want a system that locks up on me and is unstable all the time due to using my computer to do coursework for college and can't afford to lose any work that has not been saved.
SPECS:
MSI E350DM-E33
AMD E350 X2 @ 1.6Ghz
8GB DDR3
1TB HDD
ATI HD RADEON 6310
Yours Sincerely,
Shane
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
since I've done that trick I found the system has been running great. I'll repeat it here and then try to scatter it into other replies. People should be made aware of this trick. Go into Task Manager. Right click on Windows Explorer. Click "restart"... then restart your PC... the PC will take awhile to reboot... the Windows system must be "reinstalling" or something.... this reset everything very well, for me....
It is odd that you couldn't run dism /online /cleanup-image /restorehealthhere is a link to the scanner http://www.microsoft.com/security/scanner/en-us/default.aspx If it doesn't work you can search Bing for Microsoft security scanner
Did it give you an error? Maybe it was typed in wrong or you weren't running command prompt as admin. You can copy from here and right click then select paste in the command prompt.
Does dism /online cleanup-image /checkhealth or dism /online cleanup-image /scanhealth run.
One of those will scan the computer for issues and report back if there is anything to fix. The other will the registry and other places to see if Windows set flags which is just its way of marking that there is an issue that needs repaired.
None will try and fix anything but they should run.
oh my gosh!!! i've been fighting this for days and this worked perfectly!! my antivir reupdated and everything else worx!! I NEVER KNEW THIS WOULD BE A WAY TO GO!!! FANTASTIC!!
I was having same problems with my pc I have windows 8.1 this freezing up issue is every annoying I thought I might have a virus I ran a complete virus scan and nothing so I tired changing my settings to high performance that seem to work I haven't had anymore issues with freezing up so far
I recently picked up Windows 8.1 pro and after a clean install I was having similar issues to what a lot of the people have been complaining about, desktop freezing with mouse control but no inputs work and no keyboard functionality. I ended up reinstalling Win 8.1 pro like 4 times before I finally figured out what was happening (at least for me). The last time I installed Windows 8.1 pro I decided to disable windows auto updates, instead I manually updated all the drivers and to make a long story shorter I discovered that when auto update was on it was installing drivers even though it said in the update history that it didn't update anything, that wasn't true. I found out that windows was trying to install intel hd graphics drivers and before they could even finish installing Windows would freeze up. My fix was after I had turned off Windows auto updates I downloaded the intel hd graphics drivers, booted into safe mode, finished installing those drivers and then un installed them. Windows has been working fine since I did this.
