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Hi All,
I have an issue with windows 8.1 of which I would like someone to shed some light on for me.
The issue I am having is that every so often since upgrading 8.1 last night it keeps locking up on me for no apparent reason resulting in a a restart by the reset switch, and this never happened with windows 8 but it is annoying how 8.1 is now doing it.
Can anyone help? as I am seriously debating downgrading from windows 8.1 back to 8 as I don't want a system that locks up on me and is unstable all the time due to using my computer to do coursework for college and can't afford to lose any work that has not been saved.
SPECS:
MSI E350DM-E33
AMD E350 X2 @ 1.6Ghz
8GB DDR3
1TB HDD
ATI HD RADEON 6310
Yours Sincerely,
Shane
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
since I've done that trick I found the system has been running great. I'll repeat it here and then try to scatter it into other replies. People should be made aware of this trick. Go into Task Manager. Right click on Windows Explorer. Click "restart"... then restart your PC... the PC will take awhile to reboot... the Windows system must be "reinstalling" or something.... this reset everything very well, for me....
It is odd that you couldn't run dism /online /cleanup-image /restorehealthhere is a link to the scanner http://www.microsoft.com/security/scanner/en-us/default.aspx If it doesn't work you can search Bing for Microsoft security scanner
Did it give you an error? Maybe it was typed in wrong or you weren't running command prompt as admin. You can copy from here and right click then select paste in the command prompt.
Does dism /online cleanup-image /checkhealth or dism /online cleanup-image /scanhealth run.
One of those will scan the computer for issues and report back if there is anything to fix. The other will the registry and other places to see if Windows set flags which is just its way of marking that there is an issue that needs repaired.
None will try and fix anything but they should run.
I have now resolved my problem, it was quite simple. When I bought my new computer I connected both the VGA and DVI leads to the monitor. I did not read the connection instructions properly. Now I have just the DVI lead connected the freezing problem has completely disappeared.
Halligreen
Here is a few things I have found dealing with the freezing problem. First realize there are different freezing's problems going back to Windows 7. I am only addressing the ones that started after loading Windows 8.1.
I have been running Windows 8.0 with 2 different computers (MY & Wife) and with patch Tuesday set to automatic, Windows 8.0 never had the freezing problem.
Upgraded My computer to Windows 8.1 using a new HDD anc clean install by first installing Windows 8.0 and no other software then upgrade to Windows 8.1 After several weeks the freezing started.
Wife computer still with Windows 8.0 still never had freezing.
My computer is MSI 890FXA-GD70 with all drivers and BIOS to latest. Wife computer is Gigabyte both with different VGA cards and not all drivers are up to date.
In November upgraded Wife computer (not clean install) to Windows 8.1 thinking MS will soon have this fixed and within a week her computer has started freezing.
The point to all of this is I now believe without a doubt that there is a bug in the software. It does not make any difference the brand, memory, or any other hardware that is installed or clean install or install over your existing OS that you have been using. The thing that makes this bug so hard to find is when it freezes there is nothing in the error log file indicating any problem and while it is in this state the computer does not create any error log making it almost impossible to fix. It may be that the only fix MS has is when they release Windows 9. I would like to see a post where someone has deleted all Tuesday Patches to Windows 8.1 the results. I have a feeling that the computer will not freeze until some Patch is installed. I would also like to see a Post where a clean install back to Windows 8.0 I would bet the freeze problem is gone.
Hope this helps someone.
So anyone out there if you are running Windows 8.0 or older do not upgrade to Windows 8.1
It is now 02/02/2014 and I have not had a freeze on either computer with Win 8.1. Will be a month on 02/19/2014.
Here is what I have done.
Went to motherboard website and updated all drivers and BIOS.
Ran "netsh winsock reset" 2 times on each computer.
Have microsoft updates in auto
I still believe that MS has sent a fix in one of their updates. I have not noticed that MS has acknowledge that their ever was a problem or a fix. Anyway something fixed it.
I have not had a freeze on either of my computers since using the above fix.
Having exact problem described above including active mouse, clock icon on Action Center flag etc.
Windows 8.1 pro was running without a problem from close to the release date until about three days ago.
System started freezing within about 10 minutes from startup requiring a hard shutdown and restart. Same sequence then continues.
Would appreciate some not too technical help please.
