Windows 8.1 Keeps freezing any help?

Anonymous
2013-10-18T18:25:29+00:00

Hi All,

I have an issue with windows 8.1 of which I would like someone to shed some light on for me.

The issue I am having is that every so often since upgrading 8.1 last night it keeps locking up on me for no apparent reason resulting in a a restart by the reset switch, and this never happened with windows 8 but it is annoying how 8.1 is now doing it.

Can anyone help? as I am seriously debating downgrading from windows 8.1 back to 8 as I don't want a system that locks up on me and is unstable all the time due to using my computer to do coursework for college and can't afford to lose any work that has not been saved.

SPECS:

MSI E350DM-E33

AMD E350 X2 @ 1.6Ghz

8GB DDR3

1TB HDD

ATI HD RADEON 6310

Yours Sincerely,

Shane

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-05-30T23:00:32+00:00

since I've done that trick I found the system has been running great. I'll repeat it here and then try to scatter it into other replies. People should be made aware of this trick. Go into Task Manager. Right click on Windows Explorer. Click "restart"... then restart your PC...  the PC will take awhile to reboot... the Windows system must be "reinstalling" or something.... this reset everything very well, for me....

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Anonymous
2015-05-26T21:51:32+00:00

It is odd that you couldn't run dism /online /cleanup-image /restorehealthhere is a link to the scanner http://www.microsoft.com/security/scanner/en-us/default.aspx If it doesn't work you can search Bing for Microsoft security scanner

Did it give you an error? Maybe it was typed in wrong or you weren't running command prompt as admin. You can copy from here and right click then select paste in the command prompt.

Does dism /online cleanup-image /checkhealth or dism /online cleanup-image /scanhealth run.

One of those will scan the computer for issues and report back if there is anything to fix. The other will the registry and other places to see if Windows set flags which is just its way of marking that there is an issue that needs repaired.

None will try and fix anything but they should run.

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  1. Anonymous
    2014-01-12T12:09:34+00:00

    I tried to contact MS! But I have no right to get Support :( ?!

    Crazy - they´re programming updates of ****, crashing machines who some People must work with and let their customers alone then.

    Win8.1 is a Beta yet :)

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  2. Anonymous
    2014-01-11T17:32:38+00:00

    It happens to me regardless of what I have open.  Outlook, IE, Firefox, Word, Excel...

    I've run SlimDrivers to update all my drivers but that didn't change anything.  I thought it was just because of the upgrade to 8.1 but I didn't upgrade my wife's machine so she's running 8.0 and she's having the same issue.  I ran virus and spyware scans and found nothing.  When searching on the internet for this issue I see that many other people are having it as well.  It has to be a OS issue.  Microsoft needs to get on this.

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  3. Anonymous
    2014-01-09T16:52:11+00:00

    Thats crazy - I have random freezes again! Now on Metro too! MS Needs to fix that.

    I only have freezes on Firefox (YouTube, Facebook) and some Metro Apps. Sometimes directly after System boot.

    My IE is working fine :(

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