Connect to internet is greyed out with airplane mode

Anonymous
2013-12-22T04:31:38+00:00

I have a Dell Inspiron 15 R. Windows 8.1. Everything was working fine. I stopped using the internet because I didn't have one for few days.

Now I have a connection. I turned on the laptop and surprise. The connect software button is grayed out along with the airplane mode. Tried everything even turning off the Kaspersky and the firewall. Still nothing made it work. Software is up to date weather for the WiFi hardware or windows. Ethernet works.

Why is this happening?

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2013-12-23T05:28:59+00:00

Thank you for your reply.

I know that airplane mode stops all the signals and I stated that it's grayed out so there is no way to turn it on.

The microsoft website is useless although it shouldn't. Why? Because they created the program and they don't know the answer which I figured out.

You will need to activate the wireless card from the control panel--Device manager--network adapter--right click your modem--properties--power management--uncheck allow the computer to turn off this device to save power.

This is not listed by microsoft in any troubleshooting wich is so bad that it couldnt find a solution to a problem.

Thank you

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  1. Anonymous
    2015-04-15T15:06:41+00:00

    Thanks so much. This was very helpful!!!! I've been trying for hours and in 2 seconds the job was done!!!!!!! Thanks so much

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  2. Anonymous
    2015-04-22T01:25:56+00:00

    Thank you so, so, so very much!!!!! have been trying for the last few days to get this  crazy airplane mode off of the new Dell Laptop and this is the only thing that worked.  Thanks infinity and God Bless you!

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  3. Anonymous
    2015-05-03T22:14:13+00:00

    Thank you for your help!! I tried everything I could think of and searched at least a dozen sites for help on this with nothing working. This however did! Thanks again!

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  4. Anonymous
    2015-05-09T05:20:52+00:00

    Thank goodness i found out your post bro! i did a lot of research but it won't resolved my problem. But your post was too easy and very very effective thanks bro! Amazing xDD

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