Connect to internet is greyed out with airplane mode

Anonymous
2013-12-22T04:31:38+00:00

I have a Dell Inspiron 15 R. Windows 8.1. Everything was working fine. I stopped using the internet because I didn't have one for few days.

Now I have a connection. I turned on the laptop and surprise. The connect software button is grayed out along with the airplane mode. Tried everything even turning off the Kaspersky and the firewall. Still nothing made it work. Software is up to date weather for the WiFi hardware or windows. Ethernet works.

Why is this happening?

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-12-23T05:28:59+00:00

Thank you for your reply.

I know that airplane mode stops all the signals and I stated that it's grayed out so there is no way to turn it on.

The microsoft website is useless although it shouldn't. Why? Because they created the program and they don't know the answer which I figured out.

You will need to activate the wireless card from the control panel--Device manager--network adapter--right click your modem--properties--power management--uncheck allow the computer to turn off this device to save power.

This is not listed by microsoft in any troubleshooting wich is so bad that it couldnt find a solution to a problem.

Thank you

Was this answer helpful?

70+ people found this answer helpful.
0 comments

63 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2015-09-10T20:15:47+00:00

    You saved the day thanks!  Why are computers getting more and more annoying ?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2015-07-16T14:27:27+00:00

    THANK YOU!  I have a Dell Inspiron 15 Series 3000 and tried to do a print screen yesterday using the key to the right of F12 that says "print screen".  I guess that is what turned the airplane mode on perpetually.  I just hit it again and then restarted my computer and I am back in business.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2015-05-24T00:01:30+00:00

    This did the trick for me right away, thank you

    Was this answer helpful?

    0 comments
  4. Anonymous
    2015-05-09T05:20:52+00:00

    Thank goodness i found out your post bro! i did a lot of research but it won't resolved my problem. But your post was too easy and very very effective thanks bro! Amazing xDD

    Was this answer helpful?

    0 comments