Connect to internet is greyed out with airplane mode

Anonymous
2013-12-22T04:31:38+00:00

I have a Dell Inspiron 15 R. Windows 8.1. Everything was working fine. I stopped using the internet because I didn't have one for few days.

Now I have a connection. I turned on the laptop and surprise. The connect software button is grayed out along with the airplane mode. Tried everything even turning off the Kaspersky and the firewall. Still nothing made it work. Software is up to date weather for the WiFi hardware or windows. Ethernet works.

Why is this happening?

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-12-23T05:28:59+00:00

Thank you for your reply.

I know that airplane mode stops all the signals and I stated that it's grayed out so there is no way to turn it on.

The microsoft website is useless although it shouldn't. Why? Because they created the program and they don't know the answer which I figured out.

You will need to activate the wireless card from the control panel--Device manager--network adapter--right click your modem--properties--power management--uncheck allow the computer to turn off this device to save power.

This is not listed by microsoft in any troubleshooting wich is so bad that it couldnt find a solution to a problem.

Thank you

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  1. Anonymous
    2015-02-13T14:02:58+00:00

    press Fn + F2 buttons.thanx.

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  2. Anonymous
    2015-02-12T23:17:27+00:00

    dude i **** love you nothing else worked and that was so simple yet it did the trck thank you so much~

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  3. Anonymous
    2015-01-31T21:29:04+00:00

    ANSWER

    THIS WORKS!

    DO NOT RESTART OR RESET YOUR COMPUTER (IT WILL NOT HELP),,,,ALL YOU HAVE TO DO IT THIS~~...........~~press theblue 'Fn' (found on bottom row of your keyboard) with the F1 key~~..............~~

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  4. Anonymous
    2015-01-31T21:16:20+00:00

    DO NOT RESTART OR RESET YOUR COMPUTER (IT WILL NOT HELP) ALL YOU HAVE TO DO IS~~...........~~press theblue 'Fn' (found on bottom row of your keyboard) with the F1 key~~..............~~

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