Connect to internet is greyed out with airplane mode

Anonymous
2013-12-22T04:31:38+00:00

I have a Dell Inspiron 15 R. Windows 8.1. Everything was working fine. I stopped using the internet because I didn't have one for few days.

Now I have a connection. I turned on the laptop and surprise. The connect software button is grayed out along with the airplane mode. Tried everything even turning off the Kaspersky and the firewall. Still nothing made it work. Software is up to date weather for the WiFi hardware or windows. Ethernet works.

Why is this happening?

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-12-23T05:28:59+00:00

Thank you for your reply.

I know that airplane mode stops all the signals and I stated that it's grayed out so there is no way to turn it on.

The microsoft website is useless although it shouldn't. Why? Because they created the program and they don't know the answer which I figured out.

You will need to activate the wireless card from the control panel--Device manager--network adapter--right click your modem--properties--power management--uncheck allow the computer to turn off this device to save power.

This is not listed by microsoft in any troubleshooting wich is so bad that it couldnt find a solution to a problem.

Thank you

Was this answer helpful?

70+ people found this answer helpful.
0 comments

63 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2015-04-22T01:25:56+00:00

    Thank you so, so, so very much!!!!! have been trying for the last few days to get this  crazy airplane mode off of the new Dell Laptop and this is the only thing that worked.  Thanks infinity and God Bless you!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2015-04-15T15:06:41+00:00

    Thanks so much. This was very helpful!!!! I've been trying for hours and in 2 seconds the job was done!!!!!!! Thanks so much

    Was this answer helpful?

    0 comments
  3. Anonymous
    2015-04-12T07:15:50+00:00

    Thank you so much. I had tried everything to get this airplane mode turned off and you had it right. I pushed the FN key + the f2 and airplane mode went off. Please post that to everyone. was so simple and have been trying for days to get it turn off.

    Thank you again.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2015-03-30T15:45:30+00:00

    Thank you!!! I didn't realize I had such an old computer, I was looking for hot keys. When I saw your reply I though "doh! How could I be so stupid?!" Thanks your answer really made my day!

    Was this answer helpful?

    0 comments