Windows 8.1 touch screen not working?

Anonymous
2013-10-20T00:55:12+00:00

Is there a touch screen bug in the final version of Windows 8.1 or is there a particular setup I need to do to get touch to work reliably?

I just installed it on my Fujitsu T902 and sometimes the touch screen responds and sometimes it doesn't. The same also applies for the digitizer.

Windows for home | Previous Windows versions | Search, touch, and mouse

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-08-22T10:34:59+00:00

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with re-installing touch screen driver. I will surely help you to fix this issue.

What is the make and model of the laptop?

You may try to download and install latest touch screen driver from the computer manufacturer website and check if it helps.

Refer to the link for additional information.

Touch and pen settings: FAQ

http://windows.microsoft.com/en-us/windows-8/touch-pen-settings-faq

Hope this information helps. Reply to the post with updated status of the issue to assist you further.

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  1. Anonymous
    2014-09-23T10:42:32+00:00

    Hi,

    Glad to know you fixed the issue. Thank you for sharing the suggestion, as this would help other members of the community facing the same issue. Please feel free to reply, in case if you need any further assistance or information on this issue.

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  2. Anonymous
    2014-09-23T15:19:35+00:00

    Hi,

    Thanks for your reply.  I NEVER thought that it could be a RAM issue but now that you mention it, it seems the touchscreen stops functioning and some type of warning message appears informing me of a memory issue/problem.......  I haven't had the problem lately because I've been denying JAVA updates because I suspected that JAVA updates were using too much memory and causing the touchscreen to stop fuctioning.

    Thanks

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  3. Anonymous
    2014-11-19T15:05:15+00:00

    Hello!

    I have same issue on ASUS Vivo s551lb notebook.

    After updating from windows 8 to 8.1 touch screen stop working.

    In preferences menu I have something like:

    • there is not touch screen or pen devices....

    Please help

    hello... i have same model laptop with you.. touchsreen stop working after update to win 8.1... i am asking local asus technician, they told me no driver update.. very disappointed..

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  4. Anonymous
    2014-11-28T11:48:52+00:00

    Hi,

    This worked perfectly for me.  Many thanks Igalan!

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