Windows 8.1 touch screen not working?

Anonymous
2013-10-20T00:55:12+00:00

Is there a touch screen bug in the final version of Windows 8.1 or is there a particular setup I need to do to get touch to work reliably?

I just installed it on my Fujitsu T902 and sometimes the touch screen responds and sometimes it doesn't. The same also applies for the digitizer.

Windows for home | Previous Windows versions | Search, touch, and mouse

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Anonymous
2014-08-22T10:34:59+00:00

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with re-installing touch screen driver. I will surely help you to fix this issue.

What is the make and model of the laptop?

You may try to download and install latest touch screen driver from the computer manufacturer website and check if it helps.

Refer to the link for additional information.

Touch and pen settings: FAQ

http://windows.microsoft.com/en-us/windows-8/touch-pen-settings-faq

Hope this information helps. Reply to the post with updated status of the issue to assist you further.

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  1. Anonymous
    2014-08-10T14:04:41+00:00

    I have the Lenovo G500s, what worked for me was opening service manager, uninstalling HID-compliant touch screen (under Human Interface Devices), restarting and allowing Windows to reinstall. On my first restart it froze after logging in, held power to force a shutdown and its been working fine since. Hope this helps someone.

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  2. Anonymous
    2014-07-28T15:19:27+00:00

    Not that I'm aware of. My guess is that when the screen is off, the touch panel may remain active (in S2 or S3 power modes) so it might wake the computer if you touch it. It will use some power, of course, but I don't think it's going to be noticeable.

    Anyway a few months ago I finally could reenable the power settings in my laptop without intermittent problems on the touch screen. Either MS or Sony fixed it for my set up, I' don't know at which point it was safe to enable.

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  3. Anonymous
    2014-07-26T17:18:24+00:00

    That did the trick. Thanks.

    Is there any potential issue having changed these power settings?

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  4. Anonymous
    2014-07-13T22:17:04+00:00

    I have the same problem, the touch screen works at times but not always. I need to know what to do about it.

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