Windows 8.1 touch screen not working?

Anonymous
2013-10-20T00:55:12+00:00

Is there a touch screen bug in the final version of Windows 8.1 or is there a particular setup I need to do to get touch to work reliably?

I just installed it on my Fujitsu T902 and sometimes the touch screen responds and sometimes it doesn't. The same also applies for the digitizer.

Windows for home | Previous Windows versions | Search, touch, and mouse

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Anonymous
2014-08-22T10:34:59+00:00

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with re-installing touch screen driver. I will surely help you to fix this issue.

What is the make and model of the laptop?

You may try to download and install latest touch screen driver from the computer manufacturer website and check if it helps.

Refer to the link for additional information.

Touch and pen settings: FAQ

http://windows.microsoft.com/en-us/windows-8/touch-pen-settings-faq

Hope this information helps. Reply to the post with updated status of the issue to assist you further.

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  1. Anonymous
    2014-09-01T16:44:49+00:00

    as mentioned, i am using a fuji t902 but the "fix" is the same

    go to your hardware-manager and find your touch/pen digitizer, for me its "wacom device" and disable the powersaving setting in the config "pc can deactivate to save power"

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  2. Anonymous
    2014-09-01T12:43:00+00:00

    Hi

    I have the HP Spectre x2 originally 8.1 and am having the same problem with my touchscreen.  it besically stops working.  I have to restart to get the touchscreen working again.  You mentioned that you had a similar problem and changed the HID settings.   What exactly did you change in HID settings ?

    Thanks

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  3. Anonymous
    2014-08-21T14:18:30+00:00

    I have the Lenovo G500s, what worked for me was opening service manager, uninstalling HID-compliant touch screen (under Human Interface Devices), restarting and allowing Windows to reinstall. On my first restart it froze after logging in, held power to force a shutdown and its been working fine since. Hope this helps someone.

    I uninstalled the same driver, then restarted. It never reinstalled. How do I force a reinstall?

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  4. Anonymous
    2014-08-13T11:26:11+00:00

    Hi Jevon,

    Glad to know you fixed the issue. Thank you for sharing the suggestion, as this would help other members of the community facing the same issue. Please feel free to reply, in case if you need any further assistance or information on this issue.

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