Windows 8.1 touch screen not working?

Anonymous
2013-10-20T00:55:12+00:00

Is there a touch screen bug in the final version of Windows 8.1 or is there a particular setup I need to do to get touch to work reliably?

I just installed it on my Fujitsu T902 and sometimes the touch screen responds and sometimes it doesn't. The same also applies for the digitizer.

Windows for home | Previous Windows versions | Search, touch, and mouse

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Anonymous
2014-08-22T10:34:59+00:00

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with re-installing touch screen driver. I will surely help you to fix this issue.

What is the make and model of the laptop?

You may try to download and install latest touch screen driver from the computer manufacturer website and check if it helps.

Refer to the link for additional information.

Touch and pen settings: FAQ

http://windows.microsoft.com/en-us/windows-8/touch-pen-settings-faq

Hope this information helps. Reply to the post with updated status of the issue to assist you further.

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  1. Anonymous
    2014-02-25T05:41:14+00:00

    simple, throw away the screen and buy a new one....ha ha, the only way what could be done is to go back to the fujitsu website to look for the driver for your model of touch screen and reinstall the driver.

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  2. Anonymous
    2014-02-25T05:18:10+00:00

    Yes! Thank you, thank you, thank you.

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  3. Anonymous
    2014-02-20T10:35:47+00:00

    As far as i can tell, i now have my Fujitsu t902 a year in privat and business use, say at least 4-6h a day.

    first there were some issues with some fuji drivers but after some weaks all worked nice. well, until 8.1 comes around, had to download it 3 times to get it installed.... Then i had the same touch and digitizer problems like the others, sometimes it worked the hole day, sometimes maybe 5min. The moment i disabled the powersaving-option, mentioned by igalan, touch and digitizer came back. we will see how long it will hold.

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  4. Anonymous
    2014-01-22T17:11:49+00:00

    Hi

    I also have a Sony VAIO Multi-Flip 15A - I upgrade Windows 8 to 8.1 64bit - The Touchscreen doesn't always work, it will work for like 20 minutes, and then I have to power the machine and power it back on to make it work again, I have to do this every 20 to 30 minutes of touchscreen tablet mode time, a bit annoying. I updated the Sony Bios to the latest firmware and all of its drivers, the issue is still the same. If you think the power management is the problem and I have to turn it off, then Microsoft diffenately needs to correct this issue. This is not normal. A Touchscreen should always function, even if you spend 8 straight hours.

    BTW, this applies to any laptops running windows 8.1 - Ive talk to many people at my work from the IT department and they all said the same thing, about the touchscreen issue and also all the issue reported by people when you Bing or Google it.

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