Windows 8.1 touch screen not working?

Anonymous
2013-10-20T00:55:12+00:00

Is there a touch screen bug in the final version of Windows 8.1 or is there a particular setup I need to do to get touch to work reliably?

I just installed it on my Fujitsu T902 and sometimes the touch screen responds and sometimes it doesn't. The same also applies for the digitizer.

Windows for home | Previous Windows versions | Search, touch, and mouse

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-08-22T10:34:59+00:00

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with re-installing touch screen driver. I will surely help you to fix this issue.

What is the make and model of the laptop?

You may try to download and install latest touch screen driver from the computer manufacturer website and check if it helps.

Refer to the link for additional information.

Touch and pen settings: FAQ

http://windows.microsoft.com/en-us/windows-8/touch-pen-settings-faq

Hope this information helps. Reply to the post with updated status of the issue to assist you further.

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  1. Anonymous
    2014-01-08T20:26:06+00:00

    Why would Microsoft give us a fix when they are making a fortune trying to sell their services to do it for you.  You can buy their help if you have $200 and change to throw away.  That is the advise I got.  "Yes it can be fixed and pay us for our software maintenance pkg".

    They seem to be acting just like scammers.  I would never say they are but they certainly smell like it.

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  2. Anonymous
    2014-01-05T21:57:48+00:00

    Tried it- and under HID I don't have anything to do with USB. At all. Mistake on my part?...

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  3. Anonymous
    2013-12-28T18:21:19+00:00

    My touchscreen and camera stopped working for several days and then started working again.  I have no idea what happened.  I'm wondering if there is something on the keyboard I may have touched?

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  4. Anonymous
    2013-12-28T12:21:45+00:00

    I experienced the same issue with Asus X200CA. No driver updates available from Asus or help found with this issue. I was able to swap out a cloned hard drive that was created as a backup prior to 8.1 upgrade. Now back to 8.0. I will wait for 8.2.

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