Windows 8.1 touch screen not working?

Anonymous
2013-10-20T00:55:12+00:00

Is there a touch screen bug in the final version of Windows 8.1 or is there a particular setup I need to do to get touch to work reliably?

I just installed it on my Fujitsu T902 and sometimes the touch screen responds and sometimes it doesn't. The same also applies for the digitizer.

Windows for home | Previous Windows versions | Search, touch, and mouse

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Anonymous
2014-08-22T10:34:59+00:00

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with re-installing touch screen driver. I will surely help you to fix this issue.

What is the make and model of the laptop?

You may try to download and install latest touch screen driver from the computer manufacturer website and check if it helps.

Refer to the link for additional information.

Touch and pen settings: FAQ

http://windows.microsoft.com/en-us/windows-8/touch-pen-settings-faq

Hope this information helps. Reply to the post with updated status of the issue to assist you further.

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  1. Anonymous
    2013-12-15T15:47:13+00:00

    Hello!

    I have same issue on ASUS Vivo s551lb notebook.

    After updating from windows 8 to 8.1 touch screen stop working.

    In preferences menu I have something like:

    • there is not touch screen or pen devices....

    Please help

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  2. Anonymous
    2013-11-22T18:08:40+00:00

    I had a similar problem with my Gateway 6800ZX updating to 8.1 from 8.0. A forum member gave me this info to try and it worked for me more than once. Make sure you type exactly as listed. If done correctly, it will be indicated. Hit enter after each line is done. Follow prompts as indicated. Hope it works for you.

    Try this:

    Windows Key + X, choose Command Prompt (admin).  Then type the following two lines:

    bcdedit -set loadoptions DISABLE_INTEGRITY_CHECKS

    bcdedit -set TESTSIGNING ON

    That should get you past the signing issue.

    Chris

    Chris Rumpf

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  3. Anonymous
    2015-04-14T15:58:04+00:00

    Hi, I have the same problem with Asus N550JV, after 2 months using W8.1 the touchscreen stopped to work and in the PC Info - "no pen or touch input is avaible for this display"... I tried everything people said in this forum section, nothing solved the problem, please help

    PS it worked perfectly 2 months.. and now its gone

    Hi, I too am using the Asus N550JV for only 1 week!! after some windows update, i guess the touch screen function was removed. 

    I really want it back!

    Please help too

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  4. Anonymous
    2014-04-23T02:09:12+00:00

    My touch screen on Windows 8.1 stopped working.  How do I fix it?

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