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Updated to Windows 8.1 last night. Today I found RealPlayer Cloud listed as a device on my computer, which I had never seen before. Haven't used it in a long time, (unwittingly installed recent update) so I attempted uninstall in Control Panel.
Control Panel told me it had a problem uninstalling it, perhaps it was already uninstalled, did I want it to remove RealPlayer from list of programs? I opted to keep it there until I was sure it was uninstalled.
Searched the web for solutions to not being able to uninstall RealPlayer. Surprisingly, RealPlayer came up in the results, so I clicked on the link that took me to http://www.real.com/realplayer/cloud/product/uninstall. That started a brief survey at the end of which I expected the uninstall would happen. It did not.
Frustrated, I returned to the search results and tried the instructions at http://blog.joemanna.com/how-to-uninstall-realplayer/ but found RealPlayer would not allow me to remove the program files because they were "in use."
I then launched Task Manager, ended every process associated with Real or RealPlayer I could find, and also stopped any service associated with it. Still was unable to remove the program files for the same reason.
Then I removed all the related icons on the task bar and start window. Still cannot remove the program files, and RealPlayer Cloud is still listed as a separate device in My Computer, although it does not appear at all in the device screen (so I cannot remove it from there, either).
The only RealPlayer Removal Tool suggestions I have found so far are on an eHow page at http://www.ehow.com/how_7295117_remove-realplayer-completely.html. I am both wary and skeptical of these recommendations.
How can I get rid of this pest?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I discovered an uninstall command inside the real folder c:/program files/real/RealPlayer/RPDS . I used it and it deregistered the files and removed most of the folders, including the pesky cloud shortcut. I'll be checking for stray files, but seems to have done it.
Program was not listed in installed programs and Website removal tool was useless.
If you just want to disable that annoying popup asking you to sign in to the Realplayer Cloud you can follow these steps on a Windows 8 PC:
So far this has worked for me. I was getting really tired of the sign in popup every time I logged into my PC.
This worked for me too.
Good program or not, I just could not stand having something forced into my system without my knowledge. Every time I looked at Explorer I was vividly reminded of it. I learned to hate RealPlayer cloud and now will never use it.
Actually, I am thinking of deleting everything related to RealPlayer.
Had the same trouble.
Trawled around deleting anything associated with Real Networks, Real Player and Real Coud, still could not get rid of the thing entirely.
Not being fully converse with Regedit and other such intimate stuff, my options were limited.
A system restore to the time of the installation or before has done the trick and, I trust, will work for all others with the same problem.
Fortunately for me, Real Cloud was the last install and update I performed, (inadvertently getting something I neither wanted or needed) so nothing else was removed.
It seems a bit of a sledge hammer to crack a nut, and even if it means uninstalling other programmes and updates installed after Real Player Cloud, it is the only effective treatment for this illness that I have found.
Real Networks help website was not at all useful.
Thank you so much for this insight!! I've rid my system of this unwanted pest!!! Cleaning up the strays shouldn't be a problem.
