"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-11-17T01:49:42+00:00

    Just for the record (and with hope that someone who is actually working on resolving the issue reads), as I wrote in the  0xC1900101-0x30018 thread - I too suspect the Ralink RT3290 wi-fi card. Anly that left in my case, as I've spend last two days trying different solutions on my HP G6. If that'd be a PC, removing the card physically would be not an issue for me, but that's a laptop, so I'm not going to do anything more to it than rchanging HDD/RAM, and I think that is already more than majority of users is prepared to do... For most people even opening the damn thing is too much.

    So, as my last attempt to upgrade is now in progress, and if it will fail - we, people that don't have how to disable that stupid card (my BIOS lack this feature), will have to wait for the right driver to appear in Windows Update, aor HP servers. That's the only option. I just don't see why it takes so long for such an obvious solution found by mere amateuers...

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  2. Anonymous
    2013-11-17T14:20:54+00:00

    I feel your pain, it is as if there are no solutions for some people :(

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  3. Anonymous
    2013-11-17T15:25:06+00:00

    after month !!! still the same problem.

    I have bought new HP ENVY 17-j009ed i7-4702MQ 16 GB RAM

    and i have bought upgrade Windows 8.0 to 8.1 PRO

    and i unable to update my PC to Windows 8.1, it keeps rolling back the update attempt with error 0xC1900101 - 0x40017

    1. I unplugged all external devices and update all drivers.
    2. I have checked as many drivers as possible and as far as I can check they are all up to date and working correctly.
    3. I reset wsreset.exe

    It's very frustrating...

    PLEASE HELP

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  4. Anonymous
    2013-11-17T19:12:13+00:00

    It's not the machines it's the software what is broke, don't look for what's not there. Microsoft need to sort this out.

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  5. Anonymous
    2013-11-17T19:51:01+00:00

    Yeah it's at the very least not some random wifi card since I have the same update problem but no wifi.

    I don't need 8.1 for now since there aren't any dx11.2 games yet, but I sure hope this will be fixed until then...

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