"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

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891 answers

Anonymous

2013-11-14T12:21:18+00:00

How did you determine that was your problem? Did you look at certain log files? Or was it trial and error?
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Anonymous

2013-11-14T12:39:31+00:00

Well I finally gave up and wiped my hard drive and reinstalled win 8 then the updates , then loaded win 8.1 all installed ok. so dam frustrating to have to do this.

I did not change my hardware configuration just did a wipe and a clean install I did not load any apps or programs just the windows updates so it looks like drivers or software, well for me anyway.

so good luck all and Microsoft you should be ashamed of this product roll out
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Anonymous

2013-11-14T13:44:46+00:00

Well, same issue here. I have an Asus S56C Ultrabook. Getting the exact same error. I found my laptop had 15 updates... Hoping it will work on try number two...
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Anonymous

2013-11-14T19:03:09+00:00

I've wasted many hours now spanned across several days. I've uninstalled drivers then attempted the install, disabled adapters, plugged USB, ran updates, etc. and still the same issue. My PC attempts the upgrade and reboots about twice, I see the flash of a blue screen really quick at some point, then it reverts back to Windows 8 and gives that 0xC1900101 - 0x40017 error.

This is on an Asus G75VW w/ nvidia GTX 660M and I'm on a domain.
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Anonymous

2013-11-15T00:51:13+00:00

I get the "couldn't update to Windows 8.1" error as well and Windows restores the previous version of the operating system. I installed all the updates and even ran the update assistant from the Microsoft web site and installed and updated everything it recommended.

The error I get is basically the same except the last part of the code:

0xC1900101-0x30018

I've tried most of the things suggested in this thread, but don't have the time to keep guessing at what I should try next and retrying the upgrade.

Microsoft needs to provide a patch so that ANYONE can install this upgrade without having to jump through hoops and spend hours of our precious (and limited) spare time! I'm pissed and frustrated! Microsoft should be ashamed to release 8.1 prematurely with all of these problems.

EDIT: I plan to try again in a month or so after I've downloaded and installed more patches. I'll check back here later and let people know if I've been able to get it to work. For now, I'm going to let Microsoft get their act together and fix the problem.

For the record, I have the following:

HP 700 Envy

3.7 GHz AMD Elite Quad-Core A10-6700 Accelerated Processor

AMD Radeon HD 86700 Graphics

12 GB DDR3 Memory

2TB HDD

I have all the latest Windows Updates installed.

Other than an HP Deskjet F-380 Printer, there are no other external devices attached. I have Norton installed (out of the box), but I disabled it for the installation of Windows 8.1.
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