"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-18T14:43:48+00:00

    Running into the same problem.

    Custom build system,

    Windows 8 Pro

    Asus P9X79 pro motherboard

    I7 processor

    OS sits on the SSD drive

    secondary HDD

    ATI 6990 graphics.

    I have dual monitors, external hard drive with McAfee installed.

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  2. Anonymous
    2013-10-18T14:43:58+00:00

    Update your driver to windows 8.1 driver and enable your graphics card again. There is an update on AMDs site.

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  3. Anonymous
    2013-10-18T14:46:24+00:00

    Update your driver to windows 8.1 driver and enable your graphics card again. There is an update on AMDs site.

    Ok cool, I'll give that a shot.

    thanks!

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  4. Anonymous
    2013-10-18T15:31:59+00:00

    This works, I just uninstalled the Nvidia drivers and Windows 8.1 installed. Do not reboot, just uninstall the drivers and run the install.

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  5. Anonymous
    2013-10-18T15:33:06+00:00

    Hi There

    I had this error sa well but found out how to go forward with the install

    My Laptop is an Asus N53SV with 2 video cards.:

    An Intel HD3000 (main) and Nvidia 540 (discrete)

    After reading these posts I uninstalled the Nvidia from device manager, didn't reboot, and ran the upgrade.

    It finally went through successfully.

    I then went to Nvidia's site and installed the Win 8.1 drivers.

    Regards,

    EW

    ON A side note the Win 8.1 driver package from Nvidia is the same driver package for Win 8.0.

    327.23-notebook-win8-win7-64bit-international-whql

    I'm up and running now with no issues.

    Regards.

    EW

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