"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-11-01T00:38:07+00:00

    I am also having the same problem updating from windows 8 to windows 8.1. I have tired to install windows 8.1 a number of times and am unsuccessful in completing the install .....same problem download is ok install is ok then reboot and then install fail and then goes back to windows 8 ..........and no help from Microsoft 

    My computer is a dell Inspiron 660 I core 5

    I also have a Fujitsu laptop which l have install windows 8.1 with no problems at all .....this is very puzzling ....

    Has anyone had the same problem as me when adding windows media center it always stops the computer from becoming activated this keep happening to me when I install media center on my computer it makes my computer product key become unactivated and when l tried to activated it again it will not activate but remove media center and my windows become activated again also very puzzling

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  2. Anonymous
    2013-11-01T03:24:53+00:00

    Has anyone had the same problem as me when adding windows media center it always stops the computer from becoming activated this keep happening to me when I install media center on my computer it makes my computer product key become unactivated and when l tried to activated it again it will not activate but remove media center and my windows become activated again also very puzzling

    Media center requires a different key at an additional cost.  It is nominal - somewhere around $10 IIRC.  .  It was offered free for several months after Win 8 was launched, now it is an upsell.  If you add the Media center feature, you must have a different key supporting that feature.  Without that key, the feature will be removed when you re-enter the pro key.  A Windows 8 Media center key will work for 8.1.

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  3. Anonymous
    2013-11-01T06:32:31+00:00

    I'm having the same problem tried 6 times updated drivers, uninstall software, clean boot then gave up hope this is fixed soon

    this might help fig it out might be a driver

    > Mainboard : ASUSTeK COMPUTER INC. SABERTOOTH X79

      > Chipset : Intel C600 Series

      > Processor : Intel Core i7 3930K @ 3200 MHz

      > Physical Memory : 32768  MBDDR3-SDRAM

      > Video Card : AMD Radeon HD 7900 Series

      > Hard Disk : Seagate ST3000DM001-9YN166 (3001GB)

      > Hard Disk : Seagate ST1000DM003-9YN162 (1000GB)

      > Hard Disk : OCZ-VERTEX4 (256GB)

      > Hard Disk : Seagate ST310005 24AS SCSI Disk Device (1000GB)

      > DVD-Rom Drive : PIONEER BD-RW   BDR-207D

      > Monitor Type : Samsung SMS23A350H - 23 inches

      > Network Card : Intel 6 Series Chipset Family Ethernet Controller

      > Operating System : Windows 8 Pro Professional 6.02.9200 (64-bit)

      > DirectX : Version 11.00

      > Windows Performance Index : 8.0 on 7.9

    with USB Logitech joy stick and KB and mouse and Razer megalodon usb head set

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  4. Anonymous
    2013-11-01T13:12:01+00:00

    I'm having the same problem tried 6 times updated drivers, uninstall software, clean boot then gave up hope this is fixed soon

     

    this might help fig it out might be a driver

     

    > Mainboard : ASUSTeK COMPUTER INC. SABERTOOTH X79

      > Chipset : Intel C600 Series

      > Processor : Intel Core i7 3930K @ 3200 MHz

      > Physical Memory : 32768  MBDDR3-SDRAM

      > Video Card : AMD Radeon HD 7900 Series

      > Hard Disk : Seagate ST3000DM001-9YN166 (3001GB)

      > Hard Disk : Seagate ST1000DM003-9YN162 (1000GB)

      > Hard Disk : OCZ-VERTEX4 (256GB)

      > Hard Disk : Seagate ST310005 24AS SCSI Disk Device (1000GB)

      > DVD-Rom Drive : PIONEER BD-RW   BDR-207D

      > Monitor Type : Samsung SMS23A350H - 23 inches

      > Network Card : Intel 6 Series Chipset Family Ethernet Controller

      > Operating System : Windows 8 Pro Professional 6.02.9200 (64-bit)

      > DirectX : Version 11.00

      > Windows Performance Index : 8.0 on 7.9

     

    with USB Logitech joy stick and KB and mouse and Razer megalodon usb head set

     

     

    Have the same motherboard, processor, and 3tb hard drive. Rest of my system is different.

    64GB RAM

    2 samsung SSDs

    Logitech G110 keyboard

    Razor Naga Epic mouse

    Monitor:Asus 27" 2560x1440

    OS: win 7 pro w/media center

    Perf index:8.1

    LSI Megaraid 9280-16i4e w/ 11 3TB Seagates

    2 blu-Ray drives (don't recall maker, but not pioneer)

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  5. Anonymous
    2013-11-01T15:33:30+00:00

    Try using this software to migrate your windows to SSD.  It worked great for me for windows 8.  Can't attest to win 8.1 as I also cannot get it installed.

    Paragon Migrate OS to SSD™ 3.0

    It is not free but I believe well spent money.

    bob

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