"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

I also cannot install the update my system is:

Operating System		System Model
Windows 8 Professional (x64) (build 9200) <br><br>Install Language: English (United States) <br><br>System Locale: English (United States) <br><br>Installed: 11/16/2012 8:04:24 PM <br><br>Boot Mode: BIOS (Secure Boot not supported)		Gateway FX6840  <br><br>System Serial Number: PTGAT0202301717C742700 <br><br>Enclosure Type: Desktop
Processor ^a^		Main Circuit Board ^b^
2.80 gigahertz Intel Core i7 860 <br><br>64 kilobyte primary memory cache <br><br>256 kilobyte secondary memory cache <br><br>8192 kilobyte tertiary memory cache <br><br>64-bit ready <br><br>Multi-core (4 total) <br><br>Hyper-threaded (8 total)		Board: Gateway FX6840  <br><br>Bus Clock: 133 megahertz <br><br>BIOS: American Megatrends Inc. P01-A0 03/19/2010
Drives		Memory Modules ^c,d^
980.77 Gigabytes Usable Hard Drive Capacity <br><br>604.75 Gigabytes Hard Drive Free Space <br><br> <br><br>HL-DT-ST DVDRAM GH60N ATA Device [Optical drive] <br><br> <br><br>Generic- Compact Flash USB Device [Hard drive] -- drive 1 <br><br>Generic- MicroSD USB Device [Hard drive] -- drive 5 <br><br>Generic- MS/MS-Pro/HG USB Device [Hard drive] -- drive 4 <br><br>Generic- SD/MMC USB Device [Hard drive] -- drive 3 <br><br>Generic- xD-Picture USB Device [Hard drive] -- drive 2 <br><br>WDC WD10EARS-22Y5B1 [Hard drive] (1000.20 GB) -- drive 0, s/n WD-WCAV5C510545, rev 80.00A80,SMART Status: Healthy		8184 Megabytes Usable Installed Memory <br><br> <br><br>Slot 'DIMM0' has 2048 MB <br><br>Slot 'DIMM1' has 2048 MB <br><br>Slot 'DIMM2' has 2048 MB <br><br>Slot 'DIMM3' has 2048 MB
	Local Drive Volumes
		c: (NTFS on drive 0)	980.77 GB	604.75 GB free
	Network Drives
	None discovered
Users		Printers
	local user accounts	last logon	<br>	---	---	<br>	BOB	10/28/2013 2:01:44 PM	(admin)	<br>	local system accounts	<br>	Administrator	4/21/2010 3:47:36 AM	(admin)	<br>	Guest	never	<br>	HomeGroupUser$	never				Brother HL-2140 series	on USB001	<br>	---	---	<br>	Canon MP280 series Printer	on USB002	<br>	Microsoft Shared Fax Driver	on SHRFAX:	<br>	Microsoft XPS Document Writer v4	on PORTPROMPT:	<br>	Send to Microsoft OneNote 15 Driver	on nul:
Controllers		Display
ATA Channel 0 [Controller] (2x) <br><br>ATA Channel 1 [Controller] (2x) <br><br>Standard Dual Channel PCI IDE Controller (2x)		ATI Radeon HD 5700 Series [Display adapter] <br><br>DELL E171FPb [Monitor] (17.1"vis, s/n XX-05W540-XXXXX-38L-1L2S, August 2003) <br><br>ViewSonic VA1930wm [Monitor] (19.1"vis, s/n QFP063701129, September 2006)
Bus Adapters		Multimedia
Microsoft Storage Spaces Controller <br><br>Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34 <br><br>Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C		AMD High Definition Audio Device <br><br>HD Webcam C510 <br><br>Realtek High Definition Audio
Virus Protection		Group Policies
	Windows Defender Version 4.3.0215.0	<br>	---	<br>	Scan Engine Version 1.1.10003.0	<br>	Virus Definitions Version 10/29/2013 Rev 1.161.994.0	<br>	Last Disk Scan on Tuesday, October 29, 2013 5:04:22 AM	<br>	Realtime File Scanning On			None discovered
Communications		Other Devices
	Aventail VPN Adapter	<br>	Belkin USB Wireless Adaptor	<br>	↓ Hyper-V Virtual Ethernet Adapter #2	<br>	Status:	Cable unplugged	<br>	Dhcp Server:	none responded	<br>	Physical Address:	44:87:FC:94:84:94	<br>	Connection Speed:	10 Gbps	<br>	↑ Hyper-V Virtual Ethernet Adapter #3	<br>	primary	Auto IP Address:	192.168.1.132 / 24	<br>	Gateway:	192.168.1.1	<br>	Dhcp Server:	192.168.1.1	<br>	Physical Address:	08:86:3B:DF:65:0B	<br>	Connection Speed:	72 Mbps	<br>	↑ Hyper-V Virtual Ethernet Adapter #4	<br>	IP Address:	169.254.80.80 / 16	<br>	Physical Address:	00:15:5D:D6:B5:AC	<br>	Connection Speed:	10 Gbps	<br>	Hyper-V Virtual Switch Extension Adapter	<br>	Hyper-V Virtual Switch Extension Adapter #2	<br>	Hyper-V Virtual Switch Extension Adapter #3	<br>	↓ Juniper Network Connect Virtual Adapter	<br>	Status:	Cable unplugged	<br>	Dhcp Server:	none responded	<br>	Physical Address:	00:FF:50:48:93:09	<br>	Connection Speed:	1 Gbps	<br>	Microsoft ISATAP Adapter	<br>	Microsoft Kernel Debug Network Adapter	<br>	Microsoft Network Adapter Multiplexor Driver	<br>	Realtek PCIe GBE Family Controller	<br>	Teredo Tunneling Pseudo-Interface	<br>		<br>	Networking Dns Servers:	209.18.47.61 <br><br>209.18.47.62 <br><br>192.168.1.1			Microphone (HD Webcam C510) <br><br>Realtek Digital Output (Realtek High Definition Audio) <br><br>Speakers (Realtek High Definition Audio) <br><br>HID-compliant consumer control device <br><br>HID-compliant device <br><br>USB Input Device (4x) <br><br>Canon MP280 ser <br><br>Logitech HD Webcam C510 <br><br>HID Keyboard Device (2x) <br><br>HID-compliant mouse <br><br>Microsoft PS/2 Mouse <br><br>Cisco59563 <br><br>Canon MP280 series <br><br>Fax <br><br>Microsoft XPS Document Writer <br><br>Root Print Queue <br><br>Send To OneNote 2013 <br><br>Microsoft Visual Studio Location Simulator Sensor <br><br>LANDevice <br><br>Microsoft Device Association Root Enumerator <br><br>WAN Connection Device <br><br>WANDevice <br><br>Generic USB Hub (3x) <br><br>Logitech USB Camera (HD Webcam C510) <br><br>USB Composite Device (3x) <br><br>USB Mass Storage Device <br><br>USB Printing Support <br><br>USB Root Hub (2x) <br><br>Generic volume shadow copy
USB Storage Use in past 30 Days		Hosted Virtual Machines
None discovered			Emulator<br> WVGA 512MB.bob	7/14/2013 12:26:21 PM	Stopped	<br>	---	---	---

Maybe someone on here can help me with my custom built PC.

I attempted to update my Windows 8.0 to 8.1.  Everything seemed ok until it got to one of the final automatic set-up screens.

At 24% it just got stuck for a whole day.  So I restarted the PC.  Now there is no way back.  It takes about an hour to get to a maintenance screen - but no safe mode button is on the screen.

I am given the option to install Windows 8 or 8.1, but neither work.

The SSD appears to be locked if I try to role back to Windows 8.  Windows 8.1 to loops back to the start after about and hour of thinking.

I get the  feeling that W 8.1 does not like the Quadro FX graphics card drivers, but I cannot get into safe mode to disable the drivers.

Basically I have bricked PC and 256GB SSD is locked.

I cannot even manage to get run a clean install from my Windows installation disk.

Any help would be appreciated.

Bill

Hi,

the only solution to resolve the issue that you are getting is to remove the Wireless adapter, if its a laptop will be a difficult. Desktop I believe you can take it out.

Also  check for the BIOS update

Regards

JA

FYI, I have now tried (as well as lots of other steps reported previously):

1. Removing all non-MS services from startup.
2. Disabling all on-board options but WLAN in BIOS, installed W8.1 upgrade, rebooted, ensured WLAN was also now off, rebooted, same problem.... grrr.
3. NB BIOS is latest.

Considering I have a laptop that is from indusry leader HP, with industry leader Intel hardware, and with MS as the third leg of the triumvirate, I think whatever MS has done with W8.1 is unbelievably poor.

12 days on and still nothing tangible from MS.  I'm very unimpressed.  I think what MS does not appreciate is that we use PCs as machines for work, not as an end in itself.  In other words, "it should really just work" and not require the user to go through hoops from a company that has tens of thousands of employees and yet can't get their core product working right or have the decency to make a proper public statement.  Anyone can make a mistake - we all do - but to hide behind silence is not very professional.

I give up.

There is a method of getting the F8 boot menu options back in Win 8: http://www.bleepingcomputer.com/tutorials/enable-the-f8-key-in-windows-8/

My graphics card drivers are totally stuffed if I upgrade them (blank screen, un-responsive machine on boot) and safe mode has been a total life saver as it's the only way I've found to roll them back. Sadly 8.1 insists on installing said new drivers so I can't upgrade to that but at least I'm able to recover 8 which is something.

Not sure if it's helpful to your situation but thought I'd add as an idea at least.

I am pretty disappointed too that there has been no fix or even a real acknowledgement. I've tried various things (disabling hardware, BIOS settings, upgraded AMD drivers, clean boot, CHKDSK, updating drivers from the manufacturer --- nothing works).

Same error.

Same silence from Microsoft -- other than some deleted posts.