"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-10-29T06:19:41+00:00

    It's amazing.... ten days and no announcement... MS have failed with your costumers and have no respect with them.. I give up… I won’t try again until new windows release… Sorry, I’ve never considered before to use Apple because of cost but maybe this time have arrived..

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  2. Anonymous
    2013-10-29T06:31:45+00:00

    I've tried this now over 10 times. I was hopeful, that the new Nvidia Drivers would solve the issue, but no. 

    I've updated bios two times, I've updated all drivers in my computer, I've tried clean boot, chkdsk/r, disabling all non essential devices, uninstalling all nonessential software.

    I think it would be time for MS to acknowledge this problems and fix the update.

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  3. Anonymous
    2013-10-29T07:25:48+00:00

    Hi,

    the only solution to resolve the issue that you are getting is to remove the Wireless adapter, if its a laptop will be a difficult. Desktop I believe you can take it out.

    Also  check for the BIOS update

    Regards

    JA

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  4. Anonymous
    2013-10-29T17:12:42+00:00

    I,ve also tried it for the 7th time to install this update with the new nvidea drivers that came out

    but without result.I still think that this 0xc1900101 is because you have an oem version.

    (but i could be wrong)

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  5. Anonymous
    2013-10-29T18:25:08+00:00

    Same issue here.  Dell XPS15, i7 Quad Core

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