"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

891 answers

Sort by: Oldest
  1. Anonymous
    2013-10-23T02:24:51+00:00

    Hi,

    I have tried all three of these steps with no success.  Still receiving the 0xc1900101-0x40017 error.  All of the drivers on my computer have been updated to the newest windows 8.1 drivers as well with no success in updating.  Any other ideas?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-10-23T02:46:39+00:00

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-10-23T04:50:11+00:00

    Wait for 8.2 or 9 and hope to God Microsoft gets their act together by then?  Seriously, that's all I've got left.  My colleagues won't touch it now even though I told them it couldn't hurt.  The thought being if I can't do it then they won't even try.

    I have 187 Steam apps installed, so I for one am not going to start over from day 1 to get 8.1.

    I have done everything possible minus starting from day one and ripping my video card out of the machine (which really sucks, because I have an nForce motherboard with an onboard nvidia video card - likely to fail too if Microsoft hates nvidia).

    So unless anyone has another miracle cure, I am beat.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-10-23T07:21:37+00:00

    After trying multiple times and always ending up with the error, even after I updated all my apps and nVidia drivers, my fix was simple!

    - Remove Steelseries drivers (I was using a mouse by them)

    Worked fine after removing this, no problems at all with the update.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2013-10-23T08:41:41+00:00

    This problem 0xc1900101 -0x20017 is caused when you purchased this cheap upgrade 

    from windows 7 to windows 8  some time ago. I installed this upgrade on a pre-installed

    windows 8 laptop and it works without a problem!However on my own laptop (installed with

    this cheap windows 7 to windows 8 upgrade)i tried it 6 times and it still does not work!

    Somehow MS wants you to buy the full version of windows 8 before upgrading to 8.1.....

    Was this answer helpful?

    0 comments No comments