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I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:
"Couldn't update to Windows 8.1
Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.
0xC1900101 - 0x40017"
There is n o explanation as to why the update could be completed. Any ideas how to resolve this?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Greetings from an upset person. Does anyone know if the recently released nVidia R331 driver for 64 bit Windows 8 causes the same install problems for the Win 8.1 upgrade from Win 8 64 bit?
I think I will quietly go and hide from my Macintosh friends. God, what a mess!
Greetings from an upset person. Does anyone know if the recently released nVidia R331 driver for 64 bit Windows 8 causes the same install problems for the Win 8.1 upgrade from Win 8 64 bit?
I think I will quietly go and hide from my Macintosh friends. God, what a mess!
I can tell you that it certainly may because I have that same driver and version. The reason I say may is because I have no clue and no one else does at MS it seems as to why this is happening. Like others, I have been through EVERYTHING and it still gives me an error code after re-booting for the 2nd time. It did restore my previous Windows 8 install so nothing was lost, thank god for that, but this is certainly rubbish.
My PC is a Workstation running 2 Intel Xeon 2687w CPUs, 32GB RAM, nvidia 680, Asus z9pe-d8 motherboard, custom water cooling and a HUGE Mountain Mods Ascension custom case.
All PCs are different and there are many users out there with custom built systems. That's what PCs are and MS knows this unless they are just wanting everyone to use Windows on tablets and consumer systems. Until they post a REAL fix and I hear about it from other legit sites, I will be ignoring the 8.1 upgrade. Nothing I really need there anyway, but I know eventually I will be forced to so hoping by then this trash is worked out.
IT WORKS!!!
Thank you very much for such a good idea!
;)
I loaded nVidia R331 drivers today, disconnected all peripherals except mouse and keyboard and setup FAILED again. There is not much to do.... just wait for the right patch from microsoft.
What a fiasco...
For a few, upgrading to 327 worked. For me, 327 and 331 made no difference. There is no harm in trying though, as if it fails, it just reverts back to 8.0 with no repercussions.
