Oh lord... I checked my logs and there is a MS KB & Mouse update stuck in the action center too. So help me, if this is the reason 8.1 won't take, someone needs to be slapped...
"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"
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Anonymous
I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:
"Couldn't update to Windows 8.1
Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.
0xC1900101 - 0x40017"
There is n o explanation as to why the update could be completed. Any ideas how to resolve this?
Windows for home | Previous Windows versions | Install and upgrade
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2013-10-21T16:46:11+00:00 -
Anonymous
2013-10-21T17:09:44+00:00 Nope... No love.
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Anonymous
2013-10-21T17:11:04+00:00 Nope... No love.
Man that would have sucked if that did the trick. Of course, not is ever easy =/
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Anonymous
2013-10-21T18:17:31+00:00 Thanks for the update. Please continue to keep us updated. It seems like there are quite a lot of us with the same issue.....and Microsoft doesn't seem to be talking. >:(
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Anonymous
2013-10-21T18:18:55+00:00 I'm having the same problem.
Windows 8.1 finishes installing (after several phases of the windows logo and doing a lot of things) and then it reboots the computer and my screen is black forever. There's no cursor.
Turning on and of the computer will result on a Trying to resume update (I'm not sure if thats the actual screen as my language is set to spanish) screen with the windows logo then black screen no cursor again.
After another reset it'll rolback to Windows 8 succesfully and throwing the error 0xC1900101 - 0x40017. There's no visible BSOD.
My computer is a SAMSUNG NP300V4A, updated from windows 7 to windows 8.
Intel HD Graphics 3000 (Driver is up to date)
Intel Core i7
Realtek HD audio
I actually tried updating with the Samsung drivers for display with no success, after that I updated my drivers using the Intel update utility but Windows 8.1 install failed again.