"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-20T14:45:52+00:00

    I also have the same problem..

    Lenovo IdeaCentre B520

    Only mouse and keyboard connected

    All drivers are updated

    Security program: Microsoft security essentials only

    I hope you would find a solution to this bug ASAP

    thank you!

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  2. Anonymous
    2013-10-20T15:08:11+00:00

    Same deal for me but with AMD/ATi Catalyst drivers likely at fault. 

    Adding another voice to the throng.

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  3. Anonymous
    2013-10-20T15:08:44+00:00

    I posted a thread on this last week on MS Technet... no joy there either, but here's the link:

    http://social.technet.microsoft.com/Forums/windows/en-US/b47da0fe-09da-4d1e-bf67-c5271e3a8fd9/windows-81-pro-64bit-with-media-center-store-update-restores-to-80-with-0xc19001010x40017-error?forum=w8itproinstall

    I have lots of suspicions but no answers.  I have a lot of frustration and disrespect for MS these days !

    M

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  4. Anonymous
    2013-10-20T16:04:17+00:00

    Upgraded (or tried to) 4 machines:-

    Intel NUC ... went fine

    Lenovo laptop - Nope

    Homebuilt AMD box ...went fine

    Homebuilt Intel box - Nope

    There's no obvious commonality between any of them, different graphics cards, different AV, some with MC some not etc.  All in all a 50% success rate is really rather poor. (Obviously tried all the usual, drivers, USB devices etc etc)

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  5. Anonymous
    2013-10-20T16:15:51+00:00

    Are there any users with this problem without Nvidia graphics? 

    Yes, I'm getting it with AMD card and I have the very latest drivers which claim to be Windows 8.1 compatible installed.

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