"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-10-19T02:17:01+00:00

    Can't do much for drivers and unplugging external devices when I'm having the issue with a SURFACE RT!!!

    Wipe to factory.... Nope same issue

    Windowsupdate.log

    2013-10-18 12:21:15:815  908 d70 Report REPORT EVENT: {89340421-5008-4F0A-BAD4-3ECB5054A2A5} 2013-10-18 12:21:15:362-0400 1 204 [AGENT_INSTALLING_FAILED_POST_REBOOT] 101 {1F2E6E3B-2C95-4485-9C1A-47766B9D933D} 1 c1900101 WSAcquisition Failure Content Install Installation Failure Post Reboot.

    2013-10-18 12:21:15:846  908 d70 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8

    2013-10-18 12:21:15:846  908 d70 Report WER Report sent: 7.9.9431.198 0xc1900101 1F2E6E3B-2C95-4485-9C1A-47766B9D933D Install 101 Unmanaged

    2013-10-18 12:21:15:846  908 d70 Report CWERReporter finishing event handling. (00000000)

    2013-10-18 12:21:16:205  908 d70 EP Got 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Client/Server URL: "https://fe2.ws.microsoft.com/v6/ClientWebService/client.asmx"

    2013-10-18 12:21:16:508  908 d70 PT WARNING: Cached cookie has expired or new PID is available

    2013-10-18 12:21:16:696  908 d70 EP Got 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Reporting URL: "http://statsfe2.ws.microsoft.com/ReportingWebService/ReportingWebService.asmx"

    2013-10-18 12:21:16:711  908 d70 Report OpenReportingWebServiceConnection, reporting URL = http://statsfe2.ws.microsoft.com/ReportingWebService/ReportingWebService.asmx

    2013-10-18 12:21:16:711  908 d70 Report Uploading 1 events using cached cookie.

    2013-10-18 12:21:16:915  908 d70 Report Reporter successfully uploaded 1 events.

    2013-10-18 12:21:16:915  908 d70 Report WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002

    2013-10-18 12:21:16:930  908 ba4 Agent CIdleTimerHelper stopping a WU operation (CClientCallRecorder::RecordInstallationResultHelper; does not require network, is at background priority)

    2013-10-18 12:21:16:930  908 ba4 Agent WU operation (CClientCallRecorder::RecordInstallationResultHelper) stopped; does not use network; is at background priority

    2013-10-18 12:21:16:930  908 ba4 Agent Idle timer started (stage 1) with timeout set to 480 seconds

    2013-10-18 12:29:23:569  908 e28 Agent Idle timer fired

    2013-10-18 12:29:23:569  908 e28 Agent Idle timer stopped

    2013-10-18 12:29:23:569  908 e28 Agent Idle timer started (stage 2) with timeout set to 120 seconds

    2013-10-18 12:29:23:569  908 d70 Report WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002

    2013-10-18 12:30:23:787  908 da4 Report WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002

    2013-10-18 12:31:24:252  908 ba4 Agent Idle timer fired

    2013-10-18 12:31:24:252  908 ba4 Agent Idle timer stopped

    2013-10-18 12:31:24:252  908 ba4 Agent Idle timer started (stage 3) with timeout set to 1 seconds

    2013-10-18 12:31:54:353  908 fc0 Agent Idle timer fired

    2013-10-18 12:31:54:353  908 fc0 Agent Idle timer is attempting to stop service

    2013-10-18 12:31:54:353  908 da4 Agent Idle timer disabled in preparation for service shutdown

    2013-10-18 12:31:54:353  908 da4 Agent Idle timer stopped

    2013-10-18 12:31:54:353  908 da4 AU ###########  AU: Uninitializing Automatic Updates  ###########

    2013-10-18 12:31:54:353  908 da4 Agent CIdleTimerHelper starting a WU operation (CClientCallRecorder::CanInstallNow; does not require network, is at background priority)

    2013-10-18 12:31:54:353  908 da4 Agent WU operation (CClientCallRecorder::CanInstallNow) started; does not use network; is at background priority

    2013-10-18 12:31:54:353  908 da4 Agent Idle timer stopped

    2013-10-18 12:31:54:353  908 da4 Agent CIdleTimerHelper stopping a WU operation (CClientCallRecorder::CanInstallNow; does not require network, is at background priority)

    2013-10-18 12:31:54:353  908 da4 Agent WU operation (CClientCallRecorder::CanInstallNow) stopped; does not use network; is at background priority

    2013-10-18 12:32:24:570  908 da4 Handler FATAL: UH: 0x8007041d: StartSession failed in CCbs::IsCbsPending

    2013-10-18 12:32:24:824  908 da4 WuTask Uninit WU Task Manager

    2013-10-18 12:32:25:050  908 da4 Agent Sending shutdown notification to client

    2013-10-18 12:42:30:015  908 ba4 Agent WARNING: Release interface taking too long. Cancelling it

    2013-10-18 21:57:54:529  908 da4 Agent Idle timer stopped

    2013-10-18 21:57:54:529  908 da4 Service *********

    2013-10-18 21:57:54:529  908 da4 Service **  END  **  Service: Service exit [Exit code = 0x240001]

    2013-10-18 21:57:54:529  908 da4 Service *************

    2013-10-18 21:58:14:664  908 b74 Misc ===========  Logging initialized (build: 7.9.9431.198, tz: -0400)  ===========

    2013-10-18 21:58:14:664  908 b74 Misc   = Process: C:\WINDOWS\system32\svchost.exe

    2013-10-18 21:58:14:664  908 b74 Misc   = Module: c:\windows\system32\wuaueng.dll

    2013-10-18 21:58:14:664  908 b74 Service *************

    2013-10-18 21:58:14:664  908 b74 Service ** START **  Service: Service startup

    2013-10-18 21:58:14:664  908 b74 Service *********

    2013-10-18 21:58:14:679  908 b74 Agent   * WU client version 7.9.9431.198

    2013-10-18 21:58:14:679  908 b74 Agent Idle timer calculated timeout at 10 minutes

    2013-10-18 21:58:14:679  908 b74 Agent Idle timer started (stage 1) with timeout set to 480 seconds

    2013-10-18 21:58:14:679  908 b74 Agent   * Base directory: C:\WINDOWS\SoftwareDistribution

    2013-10-18 21:58:14:679  908 b74 Agent   * Access type: No proxy

    2013-10-18 21:58:14:679  908 b74 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 3.

    2013-10-18 21:58:14:679  908 b74 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.

    2013-10-18 21:58:14:679  908 b74 Agent   * Network state: Connected

    2013-10-18 21:58:14:695  908 ba4 Agent CIdleTimerHelper starting a WU operation (CClientCallRecorder::Unregister; does not require network, is at background priority)

    2013-10-18 21:58:14:695  908 ba4 Agent WU operation (CClientCallRecorder::Unregister) started; does not use network; is at background priority

    2013-10-18 21:58:14:695  908 ba4 Agent Idle timer stopped

    2013-10-18 21:58:14:695  908 b74 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 3.

    2013-10-18 21:58:14:695  908 b74 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.

    2013-10-18 21:58:14:804  908 ba4 Agent ***********  Agent: Initializing global settings cache  ***********

    2013-10-18 21:58:14:804  908 ba4 Agent   * Endpoint Provider: 00000000-0000-0000-0000-000000000000

    2013-10-18 21:58:14:804  908 ba4 Agent   * WSUS server: <NULL>

    2013-10-18 21:58:14:804  908 ba4 Agent   * WSUS status server: <NULL>

    2013-10-18 21:58:14:804  908 ba4 Agent   * Target group: (Unassigned Computers)

    2013-10-18 21:58:14:804  908 ba4 Agent   * Windows Update access disabled: No

    2013-10-18 21:58:14:820  908 ba4 WuTask WuTaskManager delay initialize completed successfully..

    2013-10-18 21:58:14:851  908 ba4 Report WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002

    2013-10-18 21:58:14:851  908 ba4 Report CWERReporter::Init succeeded

    2013-10-18 21:58:14:851  908 ba4 Agent ***********  Agent: Initializing Windows Update Agent  ***********

    2013-10-18 21:58:14:851  908 ba4 DnldMgr Download manager restoring 0 downloads

    2013-10-18 21:58:14:851  908 b74 AU ###########  AU: Initializing Automatic Updates  ###########

    2013-10-18 21:58:14:851  908 ba4 Agent CIdleTimerHelper stopping a WU operation (CClientCallRecorder::Unregister; does not require network, is at background priority)

    2013-10-18 21:58:14:851  908 ba4 Agent WU operation (CClientCallRecorder::Unregister) stopped; does not use network; is at background priority

    2013-10-18 21:58:14:851  908 ba4 Agent Idle timer started (stage 1) with timeout set to 480 seconds

    2013-10-18 21:58:14:851  908 b74 AU AIR Mode is disabled

    2013-10-18 21:58:14:851  908 b74 AU   # Approval type: Scheduled (User preference)

    2013-10-18 21:58:14:851  908 b74 AU   # Auto-install minor updates: Yes (User preference)

    2013-10-18 21:58:14:851  908 b74 AU   # Will interact with non-admins (Non-admins are elevated (User preference))

    2013-10-18 21:58:14:851 3352 7ec Misc ===========  Logging initialized (build: 7.9.9431.0, tz: -0400)  ===========

    2013-10-18 21:58:14:851 3352 7ec Misc   = Process: C:$WINDOWS.~BT\Sources\SetupHost.Exe

    2013-10-18 21:58:14:851 3352 7ec Misc   = Module: C:\Windows\System32\wuapi.dll

    2013-10-18 21:58:14:851 3352 7ec COMAPI WARNING: warning: failed to unregister shutdown/self-update callbacks, hr=8024000C

    2013-10-18 21:58:14:851  908 b74 Agent CIdleTimerHelper starting a WU operation (CClientCallRecorder::CanInstallNow; does not require network, is at background priority)

    2013-10-18 21:58:14:851  908 b74 Agent WU operation (CClientCallRecorder::CanInstallNow) started; does not use network; is at background priority

    2013-10-18 21:58:14:851  908 b74 Agent Idle timer stopped

    2013-10-18 21:58:14:851 3352 7ec COMAPI WARNING: Unable to successfully terminate connection to the service, hr=8024000C

    2013-10-18 21:58:14:851  908 b74 Agent CIdleTimerHelper stopping a WU operation (CClientCallRecorder::CanInstallNow; does not require network, is at background priority)

    2013-10-18 21:58:14:851  908 b74 Agent WU operation (CClientCallRecorder::CanInstallNow) stopped; does not use network; is at background priority

    2013-10-18 21:58:14:851  908 b74 Agent Idle timer started (stage 1) with timeout set to 480 seconds

    2013-10-18 21:58:14:867  908 b74 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070002

    2013-10-18 21:58:14:882  908 b74 AU AU finished delayed initialization

    2013-10-18 21:58:14:882  908 b74 Agent CIdleTimerHelper starting a WU operation (CClientCallRecorder::CanInstallNow; does not require network, is at background priority)

    2013-10-18 21:58:14:882  908 b74 Agent WU operation (CClientCallRecorder::CanInstallNow) started; does not use network; is at background priority

    2013-10-18 21:58:14:882  908 b74 Agent Idle timer stopped

    2013-10-18 21:58:14:882  908 b74 Agent CIdleTimerHelper stopping a WU operation (CClientCallRecorder::CanInstallNow; does not require network, is at background priority)

    2013-10-18 21:58:14:882  908 b74 Agent WU operation (CClientCallRecorder::CanInstallNow) stopped; does not use network; is at background priority

    2013-10-18 21:58:14:882  908 b74 Agent Idle timer started (stage 1) with timeout set to 480 seconds

    2013-10-18 21:58:14:882  908 b74 Agent CIdleTimerHelper starting a WU operation (CClientCallRecorder::CanInstallNow; does not require network, is at background priority)

    2013-10-18 21:58:14:898  908 b74 Agent WU operation (CClientCallRecorder::CanInstallNow) started; does not use network; is at background priority

    2013-10-18 21:58:14:898  908 b74 Agent Idle timer stopped

    2013-10-18 21:58:14:898  908 b74 Agent CIdleTimerHelper stopping a WU operation (CClientCallRecorder::CanInstallNow; does not require network, is at background priority)

    2013-10-18 21:58:14:898  908 b74 Agent WU operation (CClientCallRecorder::CanInstallNow) stopped; does not use network; is at background priority

    2013-10-18 21:58:14:898  908 b74 Agent Idle timer started (stage 1) with timeout set to 480 seconds

    2013-10-18 21:58:14:898  908 b74 Agent CIdleTimerHelper starting a WU operation (CClientCallRecorder::CanInstallNow; does not require network, is at background priority)

    2013-10-18 21:58:14:898  908 b74 Agent WU operation (CClientCallRecorder::CanInstallNow) started; does not use network; is at background priority

    2013-10-18 21:58:14:898  908 b74 Agent Idle timer stopped

    2013-10-18 21:58:14:898  908 b74 Agent CIdleTimerHelper stopping a WU operation (CClientCallRecorder::CanInstallNow; does not require network, is at background priority)

    2013-10-18 21:58:14:898  908 b74 Agent WU operation (CClientCallRecorder::CanInstallNow) stopped; does not use network; is at background priority

    2013-10-18 21:58:14:898  908 b74 Agent Idle timer started (stage 1) with timeout set to 480 seconds

    2013-10-18 21:58:14:898  908 b74 Agent CIdleTimerHelper starting a WU operation (CClientCallRecorder::CanInstallNow; does not require network, is at background priority)

    2013-10-18 21:58:14:898  908 b74 Agent WU operation (CClientCallRecorder::CanInstallNow) started; does not use network; is at background priority

    2013-10-18 21:58:14:898  908 b74 Agent Idle timer stopped

    2013-10-18 21:58:14:898  908 b74 Agent CIdleTimerHelper stopping a WU operation (CClientCallRecorder::CanInstallNow; does not require network, is at background priority)

    2013-10-18 21:58:14:898  908 b74 Agent WU operation (CClientCallRecorder::CanInstallNow) stopped; does not use network; is at background priority

    2013-10-18 21:58:14:898  908 b74 Agent Idle timer started (stage 1) with timeout set to 480 seconds

    2013-10-18 21:58:14:929  908 76c DnldMgr Asking handlers to reconcile their sandboxes

    2013-10-18 21:58:15:713  908 76c DnldMgr Syncing sandbox for update 16FA61DA-8773-4EFF-A165-E3BFF337E0B2, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\2962330990e50a823f442aede14d5b50

    2013-10-18 21:58:15:713  908 76c DnldMgr Syncing sandbox for update ED08D590-880C-47DD-B88C-AC064800E0AB, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\25d5af8ccaa52420f81d429a91add8ea

    2013-10-18 21:58:15:713  908 76c DnldMgr Syncing sandbox for update 875F8118-8591-4A67-972D-6DF0E8B75E36, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\94c953b9ecdff8eb17282a3c16a327d1

    2013-10-18 21:58:15:713  908 76c DnldMgr Syncing sandbox for update FF227C69-91CC-4B3B-B1ED-3B7120C61183, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\c3b10cc51724e1680e5b8c54268a93f7

    2013-10-18 21:58:15:713  908 76c DnldMgr Syncing sandbox for update A5540AA6-0630-413D-9856-6E2BD74703CC, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\7f1dece6612552744223a1f97864235d

    2013-10-18 21:58:15:729  908 76c DnldMgr Syncing sandbox for update 55DC59DB-3BF8-4E1D-9558-59F19E9EB8DC, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\083a3ab3389dd4b73333bd8af36b1cde

    2013-10-18 21:58:15:729  908 76c DnldMgr Syncing sandbox for update 7DEB9D9E-14D6-4CAE-86DF-F120BB8521EC, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\a342d389665a5ed1696dbe87c0fe94fa

    2013-10-18 21:58:15:729  908 76c DnldMgr Syncing sandbox for update 6937DD2B-3CC7-43F4-BE61-0ACF138A3560, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\b0ed8922996cc42b6c1fb7d0c96e69e6

    2013-10-18 21:58:15:729  908 76c DnldMgr Syncing sandbox for update 422EF609-8AE9-4535-980E-7587870029EA, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\753dd39ac520bbdbf9cbca0671102b8c

    2013-10-18 21:58:15:729  908 76c DnldMgr Syncing sandbox for update D96937AD-E3B4-442C-AF1B-1D8DE9AF4E87, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\a2c91696bcbaf9643fab9a6811616494

    2013-10-18 21:58:15:729  908 76c DnldMgr Syncing sandbox for update 8232DE72-DA6F-415E-9A7F-136B74092659, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\2e094cdc3c23075ec31c990024554001

    2013-10-18 21:58:15:729  908 76c DnldMgr Syncing sandbox for update 48313D0F-049C-4D8A-A62B-19F118E42066, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\21b7de1e0ea46e0269832233675c2f83

    2013-10-18 21:58:15:729  908 76c DnldMgr Syncing sandbox for update 609073F7-4E72-44AE-9390-57FD69042B85, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\007b0e9d9a55733060121bf43f8b358f

    2013-10-18 21:58:15:729  908 76c DnldMgr Syncing sandbox for update 4FA0AD21-D0CA-4392-B4C2-7E4FE1CBBEF6, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\24a28ccd9b91fbe927a337966f16bd01

    2013-10-18 21:58:15:745  908 76c DnldMgr Syncing sandbox for update 89325F8C-3640-4E0F-9AC7-E0AA663BD2AF, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\82e1b23d9292e9d0dd9ac3c0ea85820f

    2013-10-18 21:58:15:745  908 76c DnldMgr Syncing sandbox for update 1DCB8DE1-02CD-4703-907F-3808E626FB5F, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\9cee3dbf528b1bc6b0f895d8a2e0fdbc

    2013-10-18 21:58:15:745  908 76c DnldMgr Syncing sandbox for update 2E6F8FD2-8501-4FEC-8407-1864F8E4AED9, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\4bfdf2b611554665339050b080b35f0f

    2013-10-18 21:58:15:745  908 76c DnldMgr Syncing sandbox for update 0B8DF8AD-44E0-48D9-9DEB-9D8CDD140BEC, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\8716cc54bbdf757f9b772db348c37cdf

    2013-10-18 21:58:15:745  908 76c DnldMgr Syncing sandbox for update FF000399-C9A0-4348-B1F2-623B0DAD2FED, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\df9debc9efb44d84dcd1fcbbe172599e

    2013-10-18 21:58:15:745  908 76c DnldMgr Syncing sandbox for update 2B2A6F70-8891-4161-B7D2-812EDA5F2663, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\43f2466a5fc2de2f905c6542fadf4621

    2013-10-18 21:58:15:745  908 76c DnldMgr Syncing sandbox for update FB018772-83BF-45E4-B0CA-96A0C342DD5C, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\f008b47b0f0c8439fdaf2f0e2baa30cc

    2013-10-18 21:58:15:745  908 76c DnldMgr Syncing sandbox for update E8E288C6-5BF3-4CFC-A834-3BF2E42E71D6, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\01dc0b24f504aee3b52742dc1c40a1b5

    2013-10-18 21:58:15:745  908 76c DnldMgr Syncing sandbox for update D6273925-EB93-47D5-8939-3AF5B45A2C81, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\404294846be3194468a9854644286c01

    2013-10-18 21:58:15:745  908 76c DnldMgr Syncing sandbox for update 31E533C6-7E85-4AC5-B8DE-35395FF9DC6A, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\2bba45e8d2baefe99c1ec3bf10fa9951

    2013-10-18 21:58:15:760  908 76c DnldMgr Syncing sandbox for update 3AAFADC4-44CE-47D1-B72F-6C360748DFF5, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\e90d08a7555356580118a2311390e142

    2013-10-18 21:58:15:760  908 76c DnldMgr Syncing sandbox for update 5D2970FC-F059-43A9-BB05-7457012E8329, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\28dd1b0a5d52d3a3e1b01d230af8fde8

    2013-10-18 21:58:15:760  908 76c DnldMgr Syncing sandbox for update 9BF4FDF4-0F48-4295-AF91-F053FEA4BFCA, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\f3d625499d42b242fc33a58b1028df8f

    2013-10-18 21:58:15:760  908 76c DnldMgr Syncing sandbox for update A2A33282-959B-4670-9309-A6E6D2EFB3F0, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\21ede8b93d7992c0d603f2e832a11253

    2013-10-18 21:58:15:760  908 76c DnldMgr Syncing sandbox for update BEA0B105-3685-4C3B-A515-F43027869BA1, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\0669e6311e5b2132fa5811a1cd9a1318

    2013-10-18 21:58:15:760  908 76c DnldMgr Syncing sandbox for update CE5AAB46-00A7-437E-A7E0-58051B1F8CB4, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\abf2ca9395621187ca335eb8736c3ae0

    2013-10-18 21:58:15:760  908 76c DnldMgr Syncing sandbox for update BE967B08-2AD1-4955-BBCE-72939431555A, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\bd01c1bec1e597a7714109ce0be3eac6

    2013-10-18 21:58:15:760  908 76c DnldMgr Syncing sandbox for update 0DA07C8D-3B48-481C-AFFF-BB5BB950DF93, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\39313339c0aed8400f25547f0d5f828a

    2013-10-18 21:58:15:776  908 76c DnldMgr Syncing sandbox for update 578F9C24-66B8-4F6F-86B1-D913F17E8703, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\58dd46958483f85bcc02ab9668cbb9d7

    2013-10-18 21:58:15:776  908 76c DnldMgr Syncing sandbox for update 2A1A1B5B-53DA-407E-B219-3C607B21CD2E, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\e368542327a82f85c308fde9ab341f0c

    2013-10-18 21:58:15:776  908 76c DnldMgr Syncing sandbox for update CFBAE812-55F0-4486-88DC-28770FDB4AE6, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\328e42ae8cd9a0d4b7d1558db03243e8

    2013-10-18 21:58:15:776  908 76c DnldMgr Syncing sandbox for update D558558A-063C-4AD0-B76F-B5BB15D4B031, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\325b6aa92ff3ff627e1cc16b8a71b483

    2013-10-18 21:58:15:776  908 76c DnldMgr Syncing sandbox for update 86DD3F34-91A1-4B1C-B477-C2D95DBAC6A4, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\eed288037379dbf580716f14397710fa

    2013-10-18 21:58:15:776  908 76c DnldMgr Syncing sandbox for update 5D0240B1-1C48-4D88-9F15-106AEE0F89C2, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\dfdbd3b286cdc9ad5653eb253d5493a5

    2013-10-18 21:58:15:776  908 76c DnldMgr Syncing sandbox for update 750BEBAD-A218-4FE0-80F6-4CE631E06FC2, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\d27f4cd06fd24ef02b9397e261b10a8a

    2013-10-18 21:58:15:776  908 76c DnldMgr Syncing sandbox for update 6C7189D0-8C11-48D6-ADB3-D4C3C25E5775, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\08b5ecb38cab6b1a27610aefff12071a

    2013-10-18 21:58:15:776  908 76c DnldMgr Syncing sandbox for update CE472ECA-0FBB-48BB-822B-89A21455947F, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\d1de61a8ee740c5cf10f3639d2402593

    2013-10-18 21:58:15:776  908 76c DnldMgr Syncing sandbox for update 78244075-ED8D-423B-8E63-BB5FD7EDA55E, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\12c0688c77ba763fc0435e3a4d7e80ae

    2013-10-18 21:58:15:776  908 76c DnldMgr Syncing sandbox for update DF7D58EA-FE58-42C2-92E8-7183F4986A70, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\f08ead4fb299c120a4026a1986dfb882

    2013-10-18 21:58:15:776  908 76c DnldMgr Syncing sandbox for update B93B27B1-3800-4970-A5C3-2E79A1ADB9EB, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\680327144e8421789e4499839d796e5e

    2013-10-18 21:58:15:776  908 76c DnldMgr Syncing sandbox for update 2C41CD57-8E2F-434A-A4A3-74B5560C5D62, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\ceabf48636fe828e861d4198b71db2e0

    2013-10-18 21:58:15:792  908 76c DnldMgr Syncing sandbox for update 1DABD7A6-2780-49B8-B1A5-E3BC5A9271C6, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\ae2067902279f9528a12fdd5e0574300

    2013-10-18 21:58:15:792  908 76c DnldMgr Syncing sandbox for update 9861CEB9-900B-49D9-8FF1-4467538EB0BB, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\a39018c049acf8c62f9b3ff9966b8e62

    2013-10-18 21:58:15:792  908 76c DnldMgr Syncing sandbox for update EB1CE9D7-D845-4D33-ACA8-6E948744A2BF, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\3de8c57a84be44b05b27b11a68365c3b

    2013-10-18 21:58:15:792  908 76c DnldMgr Syncing sandbox for update E6DE87D6-9CCE-4526-9BC7-31BF98550202, is not downloading, sandbox dir = C:\WINDOWS\SoftwareDistribution\Download\0805884990a2d1809c3dc864eec4df9c

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  2. Anonymous
    2013-10-19T03:06:55+00:00

    Same error.

    My install hangs at 85% and then the screen goes dark for hours. Only way out is a power off/power on, at which point I get the 'Couldn't update 0xC1900101 0x40017' error.

    Tried three times, no Defender running, all Windows Updates installed. Same result every time.

    Dell Inspiron Duo. Very clean machine. Nothing custom, none of the special drivers y'all mentioned.

    Fortunately, have successfully updated three other devices to 8.1, but this one's nasty. Hope there's a fix soon.

    Jay

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  3. Anonymous
    2013-10-19T03:13:01+00:00

    Can't do much for drivers and unplugging external devices when I'm having the issue with a SURFACE RT!!!

    Wipe to factory.... Nope same issue

    Wow, Surface RT with the issue, that's widespread! My Surface RT was one of the three devices that DID update fine.

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  4. Anonymous
    2013-10-19T03:33:30+00:00

    I have read through hundreds of these posts dating back to June...  I updated my laptop and it seemed to go fine, but the main desktop ended up with this Ramdisk error.  Typical answer from Microsoft is disable everything on your computer, wipe everything, and disconnect everything the second it reboots (and rip all the cards out of your system if that doesn't work). While I can say with certainty that 8.1 is a fairly worthwhile upgrade, NOTHING is worth this mess.  I had NO problems installing 8...  And 8.1 is MINOR UI changes and a few code cleanups?  Give me a break.

    Done with upgrades, and getting real tired of this, Microsoft.  I was the biggest cheerleader for Microsoft (I'm even a Software Engineer exclusively in Microsoft Systems), but this is becoming ridiculous.  Every time something gets upgraded, every time you want to do anything, there are forums upon forums filled with things like this.  WHY???  Why does it have to be a convoluted inane process?   Did I miss something, or is this the same company that's been successfully deploying operating system for the past 3 decades both in-home and enterprise alike?

    I never thought I'd see the day when I'd say: Linux is becoming less convoluted than Windows...  How did you guys let it get this way, and what is this world coming to?

    This is a milestone - not even a full version upgrade.  What will we have to do when Windows 9 rolls out?  Shake chickens over our computers and chant?

    One of my computers is a Pentium D, and while I forgive you for not allowing the latest Windows on super old hardware, how did hardware requirements change so drastically on a milestone update??

    I am beyond frustrated, and finding out that this has been going on throughout the preview only fuels that fire.  Sorry, but this is unacceptable.  Why bother having a preview and maintenance releases if you don't actually work on the problems during that time?

    "Microsoft is working on it?"  Since June?  I wouldn't hold my breath.

    Oh yeah, and I have 560 TI, Q9400, 4G RAM, AND 4TB HD Total - Microsoft SideWinder, Wireless X360 controller, and Logitech G15.  I've tried unplugging everything right after hitting restart, disabling memory management in bios, disabling VTX, removing all non-essential drivers from device manager, uninstalling everything but absolute necessities (gaming PC), disabled onboard sound, and sacrificed some goats, but all of that ended in the same error.

    Was able to share my experience with interested parties in my engineering group, and looks like they're keeping a 10 foot pole handy to help separate themselves from this update for the foreseeable future.

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  5. Anonymous
    2013-10-19T03:50:36+00:00

    That is what was causing my error. Updated successfully after removal of SteelSeries software.

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