"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2015-06-19T00:41:22+00:00

    can't start Windows 8.1 at all everytime it gives BSOD no matter IDE or AHCI

    The User Manual I downloaded mentions something about a DVD for support but it only refers to XP, Vista and W7, so perhaps there are some newer versions you should be looking for.  Ask ASUS?

    http://www.asus.com/us/support/Download/1/42/1/4/ITjeO1wq0nRUPfej/41/

    Also looks like there have been a lot of BIOS updates.  Check yours?

    Good luck

    Robert

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  2. Anonymous
    2015-06-19T05:25:21+00:00

    i am also facing the same problem. couldn't install 8.1. we have restored your previous version.

    0xC1900101-0x20020017.

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  3. Anonymous
    2015-06-19T17:20:20+00:00

    i HAVE DONE ALL THE HOOP JUMPING TO GET THIS SOFTWARE TO WORK AND STILL NOT WORKING. AND SO I SEE I'M NOT ALONE ...HERE'S AN IDEA WHY NOT YOU RE RIGHT THE SOFTWARE TO WORK INSTEAD OF  JACKING THE WHOLE COMMUNITY AROUND? AND IF YOU THINK I WILL PURCHASE ANY MORE OF YOUR PRODUCT'S FIRST I WANT A REFUND FOR THIS **** FIRST??

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  4. Anonymous
    2015-07-19T00:10:49+00:00

    Hey Microsoft.  Isn't it about time you modify the upgrade process to display and/or record to the update logs ("panther") the specific cause of the problem when windows 8.1 upgrade fails??

    bob

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  5. Anonymous
    2015-07-19T01:00:20+00:00

    What do you think....should we start a whole new thread about not being able

    to upgrade to Windows 10??  It is just 10 days from now and there are sure to

    be trouble.....plus nobody has to worry about 8.1 anymore....ROFLOL.

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