"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2014-11-19T17:45:29+00:00

      I have the 0xC1900101-0x20017 issue.  

    Has anybody looked at the CBS.log which matches the time of the event as reported in ReportingEvents.log?

    C.f.

    http://answers.microsoft.com/en-us/ie/forum/ie9-windows_vista/cant-install-security-update-kb3003057-for/dc0b5664-33b5-4ad0-a721-df2d5d3e81bf#LastReply

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  2. Anonymous
    2014-11-20T16:34:11+00:00

    I have been trying to update for 3 days now and to no avail.  I have unplugged all USB devices except for the keyboard and mouse. I see posts from over a year ago of folks having the same issue.  Here we are at the end of 2014 and still having the same problems.  What are my options, Microsoft? Very discouraged!

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  3. Anonymous
    2014-11-20T17:34:23+00:00

     What are my options      

    Please start your own thread with some problem details such as the diagnostics that I just mentioned.

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  4. Anonymous
    2014-11-24T13:44:12+00:00

    I've just assembled a desktop pc with windows 8 Pro, all went fast and smooth, then tried to update to win 8.1 and I'm having the same problem discussed here, what can I do? I'm loosing a lot of time, I tried all of the solution proposed here but none of them worked

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  5. Anonymous
    2014-11-24T14:05:14+00:00

    And you sure won't get much help from Microsoft - how many pages does this make??

    If it's a new machine I would take it all the way back to zero - like you are just plugging it

    in.  Go to your programs and see if any pre-packaged security systems are in the programs

    and thoroughly delete them.  Then try the update again.

    Microsoft "helper" sent me a clean disc for the 8.1 update - well, that was a laugh cause my

    new machine did the same thing.  I did have AVAST installed already thinking I would protect

    myself first and had to completely delete it before the update "took".

    **** running Microsoft can't figure out their own update, nor how to help anyone.  No excuse

    for this - none.  Disgusting.

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