"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2014-07-16T19:49:23+00:00

    After many days, many hours, and many Techs to "help" me....and still getting that dreaded error

    code.  I did what was said here - I uninstalled Avast Premieum 2014 and it downloaded smoothly.

    Just like it should have.  Why did't  any of the Techs from Microsoft - who remotely took over

    my computer - tell me to do that?  Nobody did and I finally read it here.

    Right now it has been running "checking updates" and I'm getting another error 8024A008, ran the

    Windows Update Troubleshooter and it made some changes and says it's all "fixed".  Running

    "checking updates" again.  YEAH, it worked and now downloading a mega amount of updates.

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  2. Anonymous
    2014-07-21T16:50:57+00:00

    Here is what I did to fix my issue 

    First back up your data as always 

    do a full restore 

    after the restoring is finished install ALL the windows update make sure you check the control panel as well as the metro control panel for your updates. 

    Also use whatever program that comes with your computer to update your system drivers( toshiba uses service station)  

    Also disconnect all your peripherals except the mouse and keyboard

    Then download the upgrade from the windows store and it should install.

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  3. Anonymous
    2014-07-21T22:57:44+00:00

    I did all the things you said and still had the error code - after uninstalling Avast security (or probably any security system) THEN it worked.

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  4. Anonymous
    2014-07-25T06:26:38+00:00

    Hello to everyone on this post. After experiencing this error and scrolling through dozens of pages I finally found page 75 with members reporting success after removing Avast . Thank you to all.  It worked after removing Avast Internet security. Perhaps Avast need a big hint that they need to do something about their product.

    I noticed quite a bit of Microsoft bashing in this post it goes to show that you shouldn't jump to conclusions before it has been worked on.

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  5. Anonymous
    2014-07-25T14:35:45+00:00

    Hello to everyone on this post. After experiencing this error and scrolling through dozens of pages I finally found page 75 with members reporting success after removing Avast . Thank you to all.  It worked after removing Avast Internet security. Perhaps Avast need a big hint that they need to do something about their product.

    I noticed quite a bit of Microsoft bashing in this post it goes to show that you shouldn't jump to conclusions before it has been worked on.

    Sorry, I disagree with you.  Myself and many others do not use Avast and have not been able to upgrade to 8.1.  This has been going on for many months without any meaningful support or recognition of the problem from Microsoft.  I could go on about this but I'll simply say they deserve the criticism that has been voiced on this forum.

    And I wouldn't be so quick to say Avast is to blame, they didn't develop the 8.1 upgrade.  I see it as Microsoft's responsibility to test their software and so state in their release notes a problem installing with other popular  products.  This they have not done to date that I know of.  They won't even acknowledge that an installation problem exists.

    The real problem is not Avast.

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