"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2014-05-17T16:30:12+00:00

    I have a standard HP Elitebook 8440p running a Core i7 chip, no attached devices. I have run all the updates that are available, run Fixit registry cleanup, and updated drivers that are available. I still get the same error messages as reported by many others "page Fault in Nonpaged Area 0xC1900101-0x40017 when I try to update to Windows 8.1.

    I have contacted Microsoft Support online chat, to no avail, and the last time the assistant suggested I needed to pay for help which I don't think should be the case. Has there been any solution to this problem yet?

    I have an ASUS G750J laptop also running a Core i7 CPU.  Also contacted MS for support and they want me to shell out $99 for a ONE TIME support.  Which I refuse to do.  Anybody have any luck getting around the infamous 0xC1900101-0x40017 error?  I also tried doing the update manually as instructed by MS here:  http://www.microsoft.com/en-us/download/details.aspx?id=42335

    I'm at a loss here.

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  2. Anonymous
    2014-05-19T11:39:48+00:00

    I have a standard HP Elitebook 8440p running a Core i7 chip, no attached devices. I have run all the updates that are available, run Fixit registry cleanup, and updated drivers that are available. I still get the same error messages as reported by many others "page Fault in Nonpaged Area 0xC1900101-0x40017 when I try to update to Windows 8.1.

    I have contacted Microsoft Support online chat, to no avail, and the last time the assistant suggested I needed to pay for help which I don't think should be the case. Has there been any solution to this problem yet?

    I have an ASUS G750J laptop also running a Core i7 CPU. Also contacted MS for support and they want me to shell out $99 for a ONE TIME support. Which I refuse to do. Anybody have any luck getting around the infamous 0xC1900101-0x40017 error? I also tried doing the update manually as instructed by MS here: http://www.microsoft.com/en-us/download/details.aspx?id=42335

    I'm at a loss here.

    interesting, now they have a direct link to 8.1? have you tried this download? same result as end up with 0x40017? just checking, its for 8.1 not 8.1 update 1, right? I might give it try or not, I want to get proper update as I paid for this ****, on the other hand, why waste another 20 mins as I've wasted so much before :(

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  3. Anonymous
    2014-05-19T14:55:21+00:00

    Interesting, now they have a direct link to 8.1? have you tried this download? same result as end up with 0x40017? just checking, its for 8.1 not 8.1 update 1, right? I might give it try or not, I want to get proper update as I paid for this ****, on the other hand, why waste another 20 mins as I've wasted so much before :(

    I tried updating both via the MS store and the manual method via the link I provided in my previous post.  Still get the same error near the end of the process when it says "configuring your PC".  Gets to about 75% on that step and gets into a reboot cycle.  I tried removing Start8 in addition to anything related to NVidia (based on other reports I read of this causing conflicts).  Still the error persists.  I read a few other things indicating that various pieces of pre-installed ASUS software could also cause problems.  I'm at the point where I've spent enough time on this and I'm not going to go through my installed programs one by one and try to figure out which one is causing problems.  I just assume wipe the PC completely and re-install Win8.1 instead.  Though that is proving to be a bit more challenging than I anticipated with having an OEM license.  More fun.

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  4. Anonymous
    2014-05-22T05:35:53+00:00

    Yes, Exactly the same happened from my PC. I need solutions too.

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  5. Anonymous
    2014-05-22T05:48:53+00:00

    O oh, I think this was the problem to me. I have a logitech mouse.

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