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I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:
"Couldn't update to Windows 8.1
Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.
0xC1900101 - 0x40017"
There is n o explanation as to why the update could be completed. Any ideas how to resolve this?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Yes I removed one of the two memory chips. Now I am running temporarily with 8GB until I receive the new pair.
The number of errors per test can be seen on the right hand side. In the middle of the screen you also see the address range that was faulty. 7535.2 -7663.2 MB. Now this was either because the certain cells were burned or a more exotic case.
Do note that a good memory shows no errors.
I hope this helps.
Yes I removed one of the two memory chips. Now I am running temporarily with 8GB until I receive the new pair.
The number of errors per test can be seen on the right hand side. In the middle of the screen you also see the address range that was faulty. 7535.2 -7663.2 MB. Now this was either because the certain cells were burned or a more exotic case.
Do note that a good memory shows no errors.
I hope this helps.
thanks for sharing, my question is which error code you had, was it 0x40017? also, did you actually go through the 8.1 update without any problem (assuming it was not a fresh re-install) after removing your problem memories?
Congratulations,
But it is not a solaution problem for 0x20017 :(
My memory seems to be OK, I faced that the problem is that the Upgrade is not able to boot.
VS
It sounds crazy to me clear my computer CFG and configure everything again. :(
I had received a range of errors from 0xC19... 0x400.. to 0x80...
It was hanging at various times (at 25% installation) at 63% during the installation etc.
It was failing after the end of the download and while extracting the install.win archive it appears... the same error was happening while trying to install windows server 2012 R2.
There are many threads that deal with this issue, I chose to write in this one. I may repost in another few threads I had visited while I had the issue.
That was my case though, it is not sure that it will be yours... it just a thing to explore.
I still don't know why the upgrade from Windows 7 to Windows 8 worked fine and then while on Windows 8 the upgrade to 8.1 start having problems. Either the memory got corrupted during the transition or the Windows 8 manage the (corrupted) memory in a completely different way than Windows 7.
I couldn't test the upgrade from Windows 7 to Windows 8 again because, somehow, the downloader of windows 8 stopped working in my case (it was giving an error that it cannot connect on the Internet).
I hope this helps.
