"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-12-30T19:50:43+00:00

    Having the windows 8.1 update issues too. 

    I am trying to do the update from windows 8 on a pretty much fresh out of the box HP Envy 15.6" Sleekbook with 4th generation i5 core processor, 8GB DDR3, and no dedicated graphics. The only device installed being a Logitec T630 mouse. Other programs are just a few apps from the Windows store, GoPro video editing software, Steam and some Cyberlink programs.

    The update get through to checking the drivers and gets maybe half way through (don't think it got over 50% through) before going to a black screen and locking up. The computer then needs to be rebooted by holding the power button until the reboot happens. Then it boots back up and says it is restoring the previous version of windows with the final error message being

    "Couldn't update to Windows 8.1.

    Sorry, we couldn't update to Windows 8.1. We've restored your previous versions of Windows to this PC.  0xC1900101 - 0x3000D"

    It is a shame that Microsoft is so buggy with each release. I find the same thing with my Windows phone which for the most part I love. Apart from the fact that it has now started duplicating every photo I take but you can't even delete just one of the photos.... but that is a whole different rant.

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  2. Anonymous
    2013-12-31T05:44:23+00:00

    I had installed the Windows 8.1 update previously on my computer.  The hard drive failed.  All I did was get a new hard drive.  I installed Windows 8.0 Pro (64 bit), and then I installed ALL of the updates.  I keep trying to install this 8.1 upgrade from the Store, and it will not install.  I, also, keep getting this 0x800F0830-0x20017 error message.

    Microsoft does not understand that individuals may have a CAP on the data GB with their internet carrier.  I'm already approaching my 300 GB limit.  Now it looks like I have to wipe my drive, and start all over again downloading all the updates again, and then having to download the 8.1 update, and hope that it works.

    I also have several machines that are running the RETAIL version of Windows 8.0.  It would be nice if I could download the update ONE time, and then install it on all of my computers.  I should not have to download a HUGE 3.6 GB update file for every machine.

    Microsoft, please get a clue as to real life for real people.

    You are making this update much more difficult that it needs to be!!!!!

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  3. Anonymous
    2014-01-01T00:37:09+00:00

    So TWO MONTHS later this issue still a problem, still unresolved.

    I have just received this very same failure to install with error code when trying to update to 8.1

    I waited this long hoping the bugs & errors & problems may have been fixed by now.

    As many  others have said, even with a specific error code it seems no one is willing or able to provide a solution.

    It's TRY this or that, maybe it MIGHT work, of course it doesn't.

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  4. Anonymous
    2014-01-01T09:39:42+00:00

    So TWO MONTHS later this issue still a problem, still unresolved.

    I have just received this very same failure to install with error code when trying to update to 8.1

    I waited this long hoping the bugs & errors & problems may have been fixed by now.

    As many  others have said, even with a specific error code it seems no one is willing or able to provide a solution.

    It's TRY this or that, maybe it MIGHT work, of course it doesn't.

     

     

    Could not have put it better myself.

    Updated absolutely everything, including all drivers, and still exactly the same - nothing!

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  5. Anonymous
    2014-01-01T13:35:45+00:00

    I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

     

    "Couldn't update to Windows 8.1

     

    Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

     

    0xC1900101 - 0x40017"

     

    There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

       I just had this problem with a new Toshiba laptop which I tried to update to 8.1 three times with the same error code each time ( 0xC1900101 - 0x40017 ). I uninstalled what I considered to be unnecessary programs and also uninstalled the graphics software and removed the software folder in the C drive (in this case the AMD folder) After doing this the 8.1 installation finished without any errors but then would not start properly. After starting in safe mode through advanced start up I disabled the AMD display hardware in device manager and then she started every time without fail. Went to Toshiba website and got the latest 8.1 drivers and installed them and now everything works great. (NOTE for me it was display drivers for others maybe something else?) Hope it helps someone.

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