"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-11-28T20:22:55+00:00

    I had the 0xc1900101 error as well, with 0x2000C.  I did get this fixed, finally. Here's what worked for me on my HP Envy 23 inch all in one:

    First, update the Intel 4000 Graphics driver direct from intel.com. I had to do this by first disabling the Intel Driver so the install would complete:

    1. Open Device Manager
    2. Expand Display Adapters
    3. Right Click on the Intel HD Graphics 4000, and choose Update Driver Software.
    4. Pick Browse My Computer for Driver Software
    5. Click "Let me pick from a list of device drivers on my computer"
    6. Scroll down and pick the "Microsoft Basic Display Adapter"
    7. Click next/OK until that's done.
    8. Reboot.
    9. Download an updated driver from Intel.com. My particular one was located here: https://downloadcenter.intel.com/Detail\_Desc.aspx?agr=Y&DwnldID=23405&lang=eng
    10. Install that, which will require another reboot.

    After rebooting, do the following:

    1. Delete everything in C:$Windows.~BT
    2. Type Win+R, and run wsreset.exe
    3. Start the Store app
    4. Typed Win+I, picked App Updates, and then clicked Sync Licenses.
    5. Install Windows 8.1 from the Windows store.

    Hopefully this works for other people.

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  2. Anonymous
    2013-11-29T20:16:16+00:00

    its says I need an update but I am unable to update

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  3. Anonymous
    2013-11-29T20:16:52+00:00

    its says I need an update but I am unable to update

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  4. Anonymous
    2013-11-30T05:17:04+00:00

    Dear Sir, 

    I am getting the same error msg,

    I checked with windows update it says there is no new updates.

    I am using Quick heal 2014 total security software.

    Kindly help.

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  5. Anonymous
    2013-11-30T17:23:29+00:00

    0xC1900101 - 0x40017.- Solved

    Hey Guys!!,

    I had the same issue in my laptop, I followed the all the step which me found on this forum.But nothing happened.

    But now fortunately  i got the solution of this issue . you just have to follow some step here.

    1. Go in the search option and write **" refresh "**so you will find a option like "Refresh your PC without effecting your files" just select this
    2. what will happen to do this . it will take some time to completed and it will remove all the window update and some third party software from your PC ( Including MS Office) and some drivers update .

    but it will not effect your system file and all your important data surely  even your PC setting also. after completed this activity , it will tell you about the removed program list as well. so you can reinstall all again.

    1. so now after complete this one. you need to update your window fully , no need to update any driver.
    2. then Open store and download the Window 8.1 and try to install it .

    and Enjoy Window 8.1 !!!! with new start button

    I am pretty sure that 100% this problem will be resolve .

    Thanks

    aniruddh

    It may have worked for you but apparently it's not working for everyone! This issue is still not solved just patched.

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