"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-11-21T23:39:00+00:00

    Thanks for your comment, But i want to tell you that it is a very hard to get the solution of this issue until and unless MS does any major changes in their OS integration patch.because this issue doesn't come from any specific source and manner. the device driver plays the major role in this issue . so its very hard to trace down that which driver is not compatible with this new OS patch. you have to remove each and every update of every driver and have to check one by one to get that, so it is very complex and lengthy process . so better go for  **"Refresh Window"**option and bear to remove some third party product which you can install again . Here i show you the application which i got remove while this activity. so i believe this solution is worthy. next it is upto you. Thanks!! :)

    It's not that hard. As I've previously stated I'd be happy to run any diagnostic they want or a debug build, be happy to send them any log. I'm sure I can follow any instructions they give me, I've been a developing for Windows for years so am at least a little technical.

    The problem is they haven't given any instructions, no-one from Microsoft has commented on the issue, people posting here have been ignored and we're left to listening to suggestions from non-Microsoft employees that include uninstalling random third party software and reinstalling from scratch.

    Even if a Microsoft employee said 'sorry, we are working on it' that would be great. But nothing...

    Kev

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  2. Anonymous
    2013-11-22T08:38:43+00:00

    That's just the way I feel about it Kev.

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  3. Anonymous
    2013-11-22T08:54:04+00:00

    You are missing the point, we should not need to do this it is Microsoft problem not ours. thanks for the help anyway. We just want Microsoft to say something about it.

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  4. Anonymous
    2013-11-22T13:42:47+00:00

    Feel just the same.

    They have to be aware of the problem so why no 'Official' comment?

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  5. Anonymous
    2013-11-22T13:46:12+00:00

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