"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  2. Anonymous
    2013-11-21T20:28:53+00:00

    Aniruddh --

    Is it really necessary to keep posting the same comment over and over again. We get it.

    Hope it works for some, but I'm not going to reinstall all my applications and risk having to lose the ability to get back Win8 if it doesn't work out. I want an official MS fix -- we shouldn't have to go through all these steps just to update an OS.

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  3. Anonymous
    2013-11-21T21:41:37+00:00

    Hi Ctcurry,

    Thanks for your comment, But i want to tell you that it is a very hard to get the solution of this issue until and unless MS does any major changes in their OS integration patch.because this issue doesn't come from any specific source and manner. the device driver plays the major role in this issue . so its very hard to trace down that which driver is not compatible with this new OS patch. you have to remove each and every update of every driver and have to check one by one to get that, so it is very complex and lengthy process . so better go for  **"Refresh Window"**option and bear to remove some third party product which you can install again . Here i show you the application which i got remove while this activity. so i believe this solution is worthy. next it is upto you. Thanks!! :)

    Application name Publisher Version
    Adobe Flash Player 11 Plugin Adobe Systems Incorporated 11.9.900.117
    Adobe Reader XI (11.0.05) Adobe Systems Incorporated 11.0.05
    CCleaner Piriform 4.04
    DriverIdentifier 4.2.5 DriverIdentifier
    Facebook Video Calling 1.2.0.287 Skype Limited 1.2.287
    Google Chrome Google Inc. 31.0.1650.57
    Google Drive Google, Inc. 1.12.5329.1887
    HP Product Detection HP 11.15.0008
    Microsoft Silverlight Microsoft Corporation 5.1.20913.0
    Microsoft SkyDrive Microsoft Corporation 17.0.2015.0811
    Microsoft SQL Server Compact 3.5 SP2 ENU Microsoft Corporation 3.5.8080.0
    Microsoft SQL Server Compact 3.5 SP2 x64 ENU Microsoft Corporation 3.5.8080.0
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Corporation 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Corporation 9.0.30729.6161
    Mozilla Firefox 26.0 (x86 en-US) Mozilla 26.0
    Norton Online Backup Symantec Corporation 2.7.3.13
    Ralink Bluetooth Stack64 Mediatek 11.0.737.5
    Raptr
    RealPlayer RealNetworks 16.0.3
    Skype Click to Call Skype Technologies S.A. 6.13.13771
    Skype™ 6.10 Skype Technologies S.A. 6.10.104
    TeamViewer 8 TeamViewer 8.0.22298
    TeraCopy 2.27 Code Sector
    VLC media player 2.0.7 VideoLAN 2.0.7
    WinRAR 5.00 beta 7 (64-bit) win.rar GmbH 5.00.7

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  4. Anonymous
    2013-11-21T22:00:29+00:00

    Any solution to upgrading to 8.1 that requires me to reinstall all my 3rd party software products including some from Microsoft such as Office, is not worth it to me.  Maybe Microsoft will figure it out.

    bob

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  5. Anonymous
    2013-11-21T23:04:43+00:00

    Totally agree with this comment. It appears that Microsoft expects its users to be computer experts in order to install 8.1. The typical fixes to the installation issues include removing WiFi cards, changing BIOS settings, uninstalling software, disabling services, etc.

    Seriously? Could they make it any more difficult? Are they really trying to drive people to Apple?

    In the past I upgraded from XP to Vista, Vista to 7, 7 to 8, without any issues. Why is it so difficult to upgrade from 8 to 8.1?

    I for one will wait until Microsoft sorts out these issues.

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