"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-11-18T18:59:13+00:00

    Still no joy on this mess :( 

    On a lark I tried MS compatibility adviser and guess what... it returns an error... so bottom line here is that MS doesn't know what works and what doesn't... what they broke or how to fix it...  and all this nonsense for what's little more than a service pack...

    KNOCK KNOCK... anybody home at Microsoft ??????

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  2. Anonymous
    2013-11-19T00:34:46+00:00

    After my update failed it said it was restoring my 8.0 version.  Since then my laptop (Toshiba Satellite with no add-ons or special hw) is flaky.  Blue screen of death, 5+ min boot times even waking up from sleep mode, IE links not working, etc.  Microsoft has essentially made my <1 year old laptop essentially useless.  What can I do to recover from this????

    Wanita.

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  3. Anonymous
    2013-11-19T15:06:46+00:00

    I went out & bought a MacBook Pro.  It is brilliant.  Works seamlessly.  The Apple customer service is excellent.  You can easily get to talk to someone and they could not be more helpful.  It is another world compared with Microsoft.

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  4. Anonymous
    2013-11-19T15:12:25+00:00

    Hi All,

    I also have the same Problem 0xc1900101 - 0x40017

    the System Config is as following

    Processer : Core 2 Quad 9300

    Mother Board : Asus P5Q pro

    Ram : 2 GB Kingston & 4 GB corsair

    HDD : 4 sata seagate/western digital and 1 Pata Seagate

    Network Card : Dlink DWA-123 Wireless

    Graphic Card : AMD Radeon 6700

    Mouse: Razar, Keyboard: Logitech PS2

    Antivirus : quickHeal

    All Drivers are updated, so kindly suggest in case I have to change anything

    Thanks,

    Ripu Daman

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  5. Anonymous
    2013-11-20T00:23:40+00:00

    I got error code 0xC1900101-0x20017 on repeated attempts  to update to 8.1 from 8.  What finally worked:

    1. msconfig: Diagnostic startup
    2. Services:  Enable all; Hide Microsoft services; Disable all  (This leaves all Microsoft  services enabled)
    3. Restart
    4. Install Windows 8.1 update
    5. msconfig: standard startup
    6. Restart

    This was on a Dell XPS M1330 laptop, 32 bit.

    I would appreciate feedback as to whether this helped anyone.

    Bill

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