"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-11-11T23:16:16+00:00

    Same problem. Custom high end PC. WTF?

    Can I just install windows 8.1 from a disc using the key from 8?

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  2. Anonymous
    2013-11-11T22:52:39+00:00

    Thanks for the suggestions. I tried them without success. After about 15 attempts to install Windows 8.1, I finally did a  Windows Refresh, and then successfully upgraded to 8.1. All I did after the Refresh was apply a bunch of windows updates (at least 50). Prior to attempting the upgrade, I disabled my Norton 360 Antivirus. Nothing else.

    I was very pleased that the upgrade finally succeeded, but very very disappointed in the lack of Response by Microsoft's level two tech to an open case. In addition, I didn't particularly enjoy reinstalling all of my programs. Windows 8.1 seems to be running fine.

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  3. Anonymous
    2013-11-11T20:58:07+00:00

    Curious. Mine's Hitachi HTS541010A9E680. Same problem. It's, of course, insufficient info for any conclusions, but let's keep this in mind. Anyone else?

    Nevermind that, I mistook this thread for the 0x20017 one

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  4. Anonymous
    2013-11-11T14:33:33+00:00

    After about 20 attempts to install 8.1 and trying all the solutions of this thread I've got the feeling that the problem is an incompatibility between 8.1 and my HDD.

    So I'm looking for an update of the firmware with no success. It's a Hitachi HTS541616J9SA00.

    Can someone find this firmware ? Thanks!

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  5. Anonymous
    2013-11-10T22:25:17+00:00

    I managed to complete the update tonight after suffering the 0xC1900101 - 0x20017 error for the past few weeks.

    I have a new Dell Inspiron 15R in which I updated the HDD in to a Seagate Momentus XT 500GB SSHD (ST500LM000). The 8.1 upgrade constantly failed with the above error whenever I attempted it, despite safe boots, all (Windows) updates applied, all drivers up to date, etc. It seems that the SSHD drive had a firmware update published in early October 2013. After flashing the firmware update I attempted the 8.1 upgrade again and it completed without incident.

    HTH

    NMG

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