"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2015-01-25T13:34:04+00:00

    Well.... After about 20 varying attempts to install 8.1 on my custom built PC I gave up a while ago....

    Installed with no issues at all on my Samsung Series 7 Chronos laptop

    I've just downloaded the Windows 10 Tech preview and will be giving that a spin instead....

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  2. Anonymous
    2015-01-25T10:58:45+00:00

    For the people who are still facing the issue. I have a suggestion. You can try doing a Win 8.1 clean install

    (without upgrade), you will lose any program and files in the windows drive though, so please back up before trying. 

    details and downloads for the Win 8.1 installater are are in the following link:

    http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

    You should be able to do so even if you have  have an OEM PC with Windows 8 but don't have a product key or Win 8.1 install DVD.

    The tool will create the install media for you for 8.1, just make use you select the same "edition" and processor architecture as your current Windows. 

    e.g. People having Win 8 Pro - 64 bit should download the same corresponding Win 8.1 edition

    I have not tried this personally but this should work in my opinion

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  3. Anonymous
    2015-01-25T04:29:33+00:00

    I wish i had the same luck. This managed to get me to the startup screen for windows 8.1 just to fail again. This time i had a little scare when literally everything had dissapeared. Even the system controls. Luckily everytbing reverted back once i restarted. Ivr worked on this for months. I've been at it now for over 24 hours with updates and pc resets. Im just leaving this alone. If i have to buy a new laptop it will be a macbook for sure. Im a producer and this is affectong my programs i need to update. Microsoft is horrible.

    i have this problem too . 

    but i cannot have any ideea for resolve that . 

    can you help me ? 

    I don't know if this will help or not, but it's what finally worked for me.

    First, I went to the Dell site and ran their diagnostics.

    Everything runs perfectly.

    Updated all Dell drivers.

    Uninstalled virus software.

    Ran disk clean up including windows.

    Ran two "cleaner' programs to delete junk.

    THIS STILL DID NOT WORK!

    MS gave me that annoying msg that the upgrade failed, without telling me why.

    Then installed and ran free version of CC cleaner.

    In the tools menu, I disabled everything not provided by microsoft or intel.

    Rebooted, and the 8.1 download finally installed....!

    I can only assume something that booted automatically caused the problem, but I have no idea which one.

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  4. Anonymous
    2015-01-13T03:28:08+00:00

    i have this problem too . 

    but i cannot have any ideea for resolve that . 

    can you help me ? 

    I don't know if this will help or not, but it's what finally worked for me.

    First, I went to the Dell site and ran their diagnostics.

    Everything runs perfectly.

    Updated all Dell drivers.

    Uninstalled virus software.

    Ran disk clean up including windows.

    Ran two "cleaner' programs to delete junk.

    THIS STILL DID NOT WORK!

    MS gave me that annoying msg that the upgrade failed, without telling me why.

    Then installed and ran free version of CC cleaner.

    In the tools menu, I disabled everything not provided by microsoft or intel.

    Rebooted, and the 8.1 download finally installed....!

    I can only assume something that booted automatically caused the problem, but I have no idea which one.

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  5. Anonymous
    2015-01-13T03:13:40+00:00

    i have this problem too . 

    but i cannot have any ideea for resolve that . 

    can you help me ?

    Was this answer helpful?

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