"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

891 answers

Sort by: Newest
  1. Anonymous
    2013-12-30T19:50:43+00:00

    Having the windows 8.1 update issues too. 

    I am trying to do the update from windows 8 on a pretty much fresh out of the box HP Envy 15.6" Sleekbook with 4th generation i5 core processor, 8GB DDR3, and no dedicated graphics. The only device installed being a Logitec T630 mouse. Other programs are just a few apps from the Windows store, GoPro video editing software, Steam and some Cyberlink programs.

    The update get through to checking the drivers and gets maybe half way through (don't think it got over 50% through) before going to a black screen and locking up. The computer then needs to be rebooted by holding the power button until the reboot happens. Then it boots back up and says it is restoring the previous version of windows with the final error message being

    "Couldn't update to Windows 8.1.

    Sorry, we couldn't update to Windows 8.1. We've restored your previous versions of Windows to this PC.  0xC1900101 - 0x3000D"

    It is a shame that Microsoft is so buggy with each release. I find the same thing with my Windows phone which for the most part I love. Apart from the fact that it has now started duplicating every photo I take but you can't even delete just one of the photos.... but that is a whole different rant.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-12-29T17:24:06+00:00

    I tried again today to upgrade to 8.1, in the hope that after more than 2 months, MS had had the time to fix the issues.

    All updates are obviously applied etc...

    And: Failed again... with the same useless error code: 0x40017!!

    After going through what seems the complete process for about 45 minutes, setting up devices, setting up the PC, applying PC settings, and than, BSOD immediately after the final reboot.

    This is so ridiculous.

    Microsoft, what are you guys doing about it? Is there at least a way to get a meaningful diagnostic message?? a description of what goes wrong?? some hints about what can be done??

    Just to be complete, I have been looking into the logs, but that doesn't make me wiser... and I do have some computer experience...

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-12-28T12:26:05+00:00

    guys my case is also the same but error code is little bit different 0xc1900101 - 0x30018

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-12-21T22:47:10+00:00

    There must be some log somewhere that would give me a clue about which driver is causing the error?

    Can anyone tell me where I could find such a log?

    Windows 8.1 "The New Vista"!

    I have tried everything in this blog short of the clean install of 8.1.  More than a dozen attempts with failure at the second reboot screen.  Maybe if the Redmond people asked for help from the support people in India we could move this forward.

    Does anyone know if there is a time limit that a new machine has to upgrade from 8.0 to 8.1?  Else, I'll wait for 8.2.

    CMA

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2013-12-21T17:46:54+00:00

    There must be some log somewhere that would give me a clue about which driver is causing the error?

    Can anyone tell me where I could find such a log?

    Was this answer helpful?

    0 comments No comments