"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2014-01-09T05:55:59+00:00

    I just tried for the 20th time and it failed again. 

    Is Microsoft trying to fix this problem?

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  2. Anonymous
    2014-01-07T18:59:51+00:00

    Hi,

    Even I am experiencing the same issue

    unable to update my HP laptop

    I read all the comments in this post and tried all the possibilities.

    but nothing helped me in updating to 8.1

    Should I wait for Microsoft to solve this issue?

    I'm having this same issue with a new HP Laptop.  I've installed all updated and still receive the same error message.  I gave up after the 4th attempt.

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  3. Anonymous
    2014-01-05T00:03:51+00:00

    I have contacted Microsoft technical support & a support engineer attempted to assist using screen sharing & remote access.

    He checked the system & tried the various offered solutions.

    Unfortunately the upgrade was again unsuccessful (what a surprise) however the installation did progress further.

    I am waiting to hear back again from them for further assistance.

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  4. Anonymous
    2014-01-04T21:34:31+00:00

    This is unbelieveable. I have never seen such a lack of communication on the part of Microsoft. This is BS!!! I haven't seen one email, article, etc from MS about this. I have been trying to update from 8 pro for 2 months and same error every time. Does MS just scan posts until one of US finds the soultion, then they make an update? This is ridiculous

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  5. Anonymous
    2014-01-03T15:40:47+00:00

    Calling Bill Gates - Your Company Needs You!

    Did it all, tried it all and failed once more!  Most recently tried the http://support.microsoft.com/kb/2871389 .

    Always hangs on second restart after set-up completed with error 0x1900101-0x30017

    This is a New, fresh Gateway AIO machine with nothing non-standard or complicated.

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