"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2014-03-08T15:03:15+00:00

    Quite the opposite unfortunately :)

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  2. Anonymous
    2014-03-08T14:02:29+00:00

    No activity here since Feb 18th. Does this mean that the issue have been solved now and that the update is working now? :-)

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  3. Anonymous
    2014-02-18T08:40:19+00:00

    Hi Illia Brazhko,

    I was getting the 0xC1900101-0x40017, but the video driver seems to have sorted it out -- still on 8.1 the past few days without any issues at all ... I am sorry to hear that this did not help with your machine, and hope that you are able to find an alternate solution soon. All the best!

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  4. Anonymous
    2014-02-18T00:57:35+00:00

    samsonsamuel,

    did you have error 0xC1900101-0x40019 or 0xC1900101-0x40017?

    i'm having 0xC1900101-0x40017 and your suggestion, unfortunately, did not help.

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  5. Anonymous
    2014-02-15T21:50:43+00:00

    ADRStudio -- You're a godsend!! 

    After reading your post and muddling about with my PC a bit, I finally managed to make it to 8.1 myself (after a week of failed attempts) ... THANK YOU  :)

    I have an HP Envy M6-K025DX, and like you said, the HP Drivers seemed to have been the problem with me as well. I followed your instructions, but there is one difference -- Unlike in your case, try as I may, the Intel HD graphics driver kept getting auto-installed after I removed/restarted on Windows 8. To work around this, I tried changing the device installation settings as well, but nothing helped.

    Finally, what I did was first uninstall the Intel HD drivers, and then INSTEAD OF RESTARTING, I went ahead directly with the Win 8.1 store update (like you said, it had already been downloaded for me earlier so I did not have to go through the pain of re-downloading). Lo and behold, the upgrade to Win 8.1 happened without a hitch.

    After upgrading to 8.1, I checked my graphics driver, and this showed the default MS Graphic Driver. As suggested by you, I had already downloaded the 8.1 Intel HD driver from the manufacturer (HP) site, and went ahead with the driver install ... Again, worked like a charm, and I am successfully on 8.1 as of now with no issues seen for the moment!

    Thanks again, and hope other folks have luck with this **painful** upgrade!

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