"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2014-03-09T08:35:48+00:00

    No activity here since Feb 18th. Does this mean that the issue have been solved now and that the update is working now? :-)

    Nahh, just tried to upgrade again and it failed.

    I still can't figure out why and neither have I found the log that might tell me. Has anyone had any luck locating the log that shows which device is making the upgrade fail?

    I'm running the latest version of the NVidia driver and everything is also updated to latest driver as far as I know.

    Maybe the Update 1 For Windows 8.1 that is coming soon will help? Anyone heard anything about this?

    Had an 'important' update for Win 8, from MS, unfortunately since upgrading my update history has cleared so am unable to give you update number, also installed Driver Update from Ashampoo, which found a few problems and rectified same. Set the update in motion from the icon, went to lunch, watched rugby on TV, came back after about four hours just in time to install my details. Previously, in October, I must have tried a dozen times before giving-up.

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  2. Anonymous
    2014-03-09T01:29:48+00:00

    66 page long thread and still no solution. Only choice is to not upgrade or move to Apple.

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  3. Anonymous
    2014-03-08T16:48:52+00:00

    No activity here since Feb 18th. Does this mean that the issue have been solved now and that the update is working now? :-)

    Nahh, just tried to upgrade again and it failed.

    I still can't figure out why and neither have I found the log that might tell me. Has anyone had any luck locating the log that shows which device is making the upgrade fail?

    I'm running the latest version of the NVidia driver and everything is also updated to latest driver as far as I know.

    Maybe the Update 1 For Windows 8.1 that is coming soon will help? Anyone heard anything about this?

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  4. Anonymous
    2014-03-08T16:27:23+00:00

    and what did you do to finally upgrade successfully?

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  5. Anonymous
    2014-03-08T15:12:24+00:00

    I have just managed to upgrade to 8.1, last attempt was October 13.

    Thank you Microsoft but it would have been nice for yourselves to have acknowledged the problem and there was a most definite problem.

    One thing, would it be possible to have the 'progress bar' replaced in the next 'upgrade', nothing worse than waiting for something to happen and nothing does except the rather wry comments you have chosen to display.

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