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I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:
"Couldn't update to Windows 8.1
Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.
0xC1900101 - 0x40017"
There is n o explanation as to why the update could be completed. Any ideas how to resolve this?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have reformatted my PC. Installed from scratch. Installed no software. Works with win 8. But once I try upgrading to 8.1 proper, it fails. I tried all ways, update drivers then upgrade. I have stripped the PC to barebones with only graphics card and a normal HDD. Get this error too. Seems like I am stuck with win 8. :(
it is frustrating. And the PC is only two years old. Works perfectly fine. Throwing it out just doesn't cut it for me.
i've heard that the upcoming 8.2 is not a full update but rather a cumulative one, that means we still have to go through 8.1 at the first place to be able to update to 8.2, I was hoping that they will provide a whole new 8.2 which includes 8.1 along with the 0x40017 error fixed, now it seems it won't be the case, so basically its likely we are stuck with Windows 8 until Windows 9 comes out but even then who knows what will turn out, the worse part is, from what I see, they seemingly have given it all up and simply ask user to reinstall the whole damn Windows 8 thing in order to upgrade to 8.1 and forth, still I personally can't afford doing such thing.
Thats what i was thinking as well. It really blew me away that they wanted to charge me to fix a corruption issue that spawned from from their software in the first place.
To LeoGeth. I do not believe Microsoft Support knows how to fix the problem, even for a fee. Myself and others have had a bad experience with them trying to fix the problem. In many cases, they take over your machine in an attempt to do good, but end up leaving your computer in a sorry state. Its very risky to let them try to resolve this problem.
Not to mention it's a problem with their software update and they have some nerve trying to charge you to fix it.
I have found Revo Uninstaller finds left over and hidden files, easy to use too.
