"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2014-08-16T22:44:57+00:00

    For me it was Avast Antivirus **!! Uninstalling it did the trick.**I don't know how is this connected to the drivers, but i got to know this when upon restart the blue "smiley screen" (which is the first screen showing any error, and disappears very fast) showed the avast .sys file name.

    I had to completely uninstall the antivirus even disabling wouldn't help. 

    For those who are still facing the issue uninstalling AV software may help.

    I had 3 efforts without success (it gave me the errors 0xC1900101 - 0x40017), I had also problems with dism image (error 11) and some Windows Updates (database error 0x80070490). At my 4th try I found this trick of uninstalling Avast. I used Avast uninstall programme, then I enabled Windows Defender, uploaded its updates and it worked this time! It took around 4-5 hours to update from Windows 8 to Windows 8.1. Then I installed Avast again, and for now everything seems ok.

    Thank you for sharing, hope it will help other users.

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  2. Anonymous
    2014-08-13T22:20:21+00:00

    I'm having the same issue.  From looking at some of the other posts it appears it has been almost a year since we were asked to "wait a few days" for this solution.

    I purchased my computer from HP in Sept of 2013. It arrived with Windows 8 and Microsoft Office 13 already installed. Within a few weeks I was able to upgrade to Windows 8.1 with no problems at all.  

    Just recently some kind of software glitch occurred and my computer crashed. Attempts to do a "restore" failed, but HP was able to help me "recover" the original system software; everything else was lost, so basically I started with a clean machine.

    Since then, I've been trying to upgrade to 8.1 from the Store just like the othes, and I'm getting exactly the same errors.

    I haven't contacted HP yet to see if they can help, but since I have a full maintenance agreement, I intend to so. I'm not really expecting a reply to this since the last reply was in October 2013 and it is not August 2014. Just thought I'd post it anyway.

    Charles.

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  3. Anonymous
    2014-08-12T10:14:57+00:00

    Great - that solved the problem for me.  Many thanks.

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  4. Anonymous
    2014-08-04T13:53:41+00:00

    yes. me too.

    AVAST was the culprit. 

    after uninstalling the antivirus, 8.1 updates smoothly. 

    then i reinstalled the same.

    Thanks.

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  5. Anonymous
    2014-08-02T16:52:09+00:00

    For me it was Avast Antivirus **!! Uninstalling it did the trick.**I don't know how is this connected to the drivers, but i got to know this when upon restart the blue "smiley screen" (which is the first screen showing any error, and disappears very fast) showed the avast .sys file name.

    I had to completely uninstall the antivirus even disabling wouldn't help. 

    For those who are still facing the issue uninstalling AV software may help.

    YES - It worked for me too, after a long time.

    I had disabled Avast (forever, not only to next restart) but it was not enough.

    Many thanks to Spacecharge

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