"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-18T12:30:24+00:00

    Just removed SteelSeries software and trying to upgrade to 8.1. Will see...

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  2. Anonymous
    2013-10-18T12:18:36+00:00

     

     

     Guys, from Microsoft own mouth-

    "I really appologize for the delay in responding to this thread. This issue is caused by a driver bug check during second boot while installing Windows 8.1. "

     that's all we can do

    This is the problem, once they fix it, we get Win8.1. Just be patient. Try again in a few days that's all we can do

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  3. Anonymous
    2013-10-18T12:17:18+00:00

    Just to confirm, I don't have Steelseries software installed and never have, so this isn't the definite resolution for the issue. However, really glad it worked for you :)

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  4. Anonymous
    2013-10-18T11:26:58+00:00

    Mine update succussful, case STEELSERIES software,uninstall it, 

    have pic:

    and

    "OS: Win XP, Win Vista, Win 7, Win 8 (ALERT: not compatible with Win 8.1) (32/64 bit bit)."

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  5. Anonymous
    2013-10-18T11:23:02+00:00

    Mine update succussful, case STEELSERIES software,uninstall it,

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