"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-21T19:29:50+00:00

    Hi.it would actually be real good if someone from microsoft could let us know what is actually going on!!!We know windows 8.1 rt is being fixed but what is being done about the problems we are all getting??Are microsoft going to work on the windows 8.1 update and get the problems sorted,or are we stuck with windows 8???

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  2. Anonymous
    2013-10-21T18:18:55+00:00

    I'm having the same problem.

    Windows 8.1 finishes installing (after several phases of the windows logo and doing a lot of things) and then it reboots the computer and my screen is black forever. There's no cursor.

    Turning on and of the computer will result on a Trying to resume update (I'm not sure if thats the actual screen as my language is set to spanish) screen with the windows logo then black screen no cursor again.

    After another reset it'll rolback to Windows 8 succesfully and throwing the error 0xC1900101 - 0x40017. There's no visible BSOD.

    My computer is a SAMSUNG NP300V4A, updated from windows 7 to windows 8.

    Intel HD Graphics 3000 (Driver is up to date)

    Intel Core i7

    Realtek HD audio

    I actually tried updating with the Samsung drivers for display with no success, after that I updated my drivers using the Intel update utility but Windows 8.1 install failed again.

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  3. Anonymous
    2013-10-21T18:17:31+00:00

    Thanks for the update.  Please continue to keep us  updated.  It seems like there are quite a lot of us with the same issue.....and Microsoft doesn't seem to be talking.  >:(

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  4. Anonymous
    2013-10-21T17:11:04+00:00

    Nope... No love.

    Man that would have sucked if that did the trick.  Of course, not is ever easy =/

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  5. Anonymous
    2013-10-21T17:09:44+00:00

    Nope... No love.

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